Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 11,165 reviews
Pros mentioned:
Performance
Rated 5 out of 5 stars
microsoft 365
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Now includes co pilot. Great addition.
Awesome value for what you get.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the 5 computer one because it was only $30 more than the single computer. It was easy to set up with the key and share the other downloads with my kids. They have Mac and Windows based computers but the downloads apply to either. I didn't have to purchase both a Mac and Windows version.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Pros mentioned:
Compatibility
Rated 5 out of 5 stars
Tools for everyone.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has all the basic tools a family needs. Able to use it on multiple devices.
I would recommend this to a friend
Pros mentioned:
Compatibility, Ease of use
Rated 5 out of 5 stars
Great functionality
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Microsoft Office is the standard in PC and business software. I was trying to get by with Freeware solutions for years and will never do that again. The ease of use and flowless compatibility of the original is well worth the cost. Also able to install on up to 5 devices has given my whole family the resources they need.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great Price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a great buy for the price. It has all the programs that I need in one purchase. I bought a new laptop so this was perfect.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Went from a personal subscription to the Family in order to save money from two personal accounts for my wife and I. I have had Office for many years, and like using Word, Excel, and PowerPoint.
I would recommend this to a friend
Rated 5 out of 5 stars
Good deal
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good value for the money. easy to install. But I don't like is I have to do 50 characters that's kind of b******* do you want my review or not is that enough characters now?
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've subscribed to MS 365 for 3-4 years now, and really like what it provides. In particular, the MS Office suite (Word, Outlook, Excel, PowerPoint, etc.) and the 1 TB of cloud storage (per person) offered by OneDrive, for me to use on multiple devices. I can also share all of that (including an additional 1 TB space on OneDrive) with up to 5 members of my family.
My only complaint has been that it's very difficult to get assistance from Microsoft, anytime I've needed help. Perhaps due to the pandemic, they've stopped offering any direct customer service by phone. They still have Chat access, but I find it difficult to explain problems I'm having that way.
Otherwise, I find this subscription offers a lot of applications that I need and use on a daily basis, and will continue to subscribe to it yearly.
Thank you for this very thorough feedback! We're so glad that you're enjoying 365. If you do continue to need support from us, please reach us at our 365 Support Page here: https://support.microsoft.com/en-us/microsoft-365
Tom Microsoft Office Team
Pros mentioned:
Performance
Rated 5 out of 5 stars
Home use
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wotks like a charm as always. I do miss being able to buy permanent copy
I would recommend this to a friend
Pros mentioned:
Ease of use, Price, Software
Rated 5 out of 5 stars
Love
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This reviewer received promo considerations or sweepstakes entry for writing a review.
great software. price is great too!!!! easy to use
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
hard to create invitation after instelled
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So thoughtful and knowledgeable. Julian was an excellent salesperson beyond compare. Show me what I needed did not oversell or undersell. So happy with our new computer and monitor
This reviewer received promo considerations or sweepstakes entry for writing a review.
Convenient option for families needing multiple copies of the Office applications. Setup and sharing were simple and straight-forward. Have not encountered any issues with the operation of any of the individual applications.
Thanks for sharing your thoughts! We're happy to hear you had an easy setup and things are running smoothly. We hope you continue to enjoy Microsoft 365 Family.