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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11137 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 11,137 reviews
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Office 365 Is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not found another productivity suite which matches the performance and value of Office 365. I used to buy the software at the regular license price only to upgrade every year or to. Office 365 allows me to have additional license as well as the freedom/flexibility to not be locked to a specific version. How many of office 2010 users are there out there?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product for cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use apple phones. At work we use microsoft. Love the ability to use 365 on my apple phone. Love the cloud ability to get all files anytime anywhere. I prefer this over google. But use both google and outlook for emailing. Microsoft Teams is great and I love the To Do list.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you are enjoying the ability to use Microsoft 365 across all your devices. It's one of our favorite features.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. easy to install. But I don't like is I have to do 50 characters that's kind of b******* do you want my review or not is that enough characters now?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 works for what I need it for. It's too bad we have to get this annually, as we used to be able to get updates and not worry about purchasing Microsoft Office each year. Guess it goes with the times we live in. Anyway, I'm satisfied with this product and will purchase it again. Thanks, have a good day and God bless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value I have three computers on the plan right now and plan on adding probably 2 more soon.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price and it can be used on 6 devices. Grab yours today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the fact that Microsoft makes you pay for 365 when I used to be free. Too expensive to have to renew each year. Very disappointed,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent! This allows me to be productive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good softwre program and it is all we need. Microsoft is a great company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 is great since you can upload to 5 PCs/Macs and tablets. Easy to download and install too. Can't get any simpler than that! I like the fact that it allows a yearly subscription in case you only need the program for that year. It's also nice to always have the most current versions available. Good selection of most commonly used programs too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11 missing MS Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss not having Microsoft Works. Used it a lot. Had to buy Office Suite to still have access to my spreadsheets.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MICROSOFT-365 (12 MONTH SUBSCRIPTION)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY MICROSOFT SUBSCRIPTION IS AVALIABLE ANYTIME I NEED TO USE IT. VERY EXCELLENT PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great deal...easy to use too

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a deal! I have 2 PC's(desktop and laptop) so buying 2 individual is so close to this price...but now I can share more with others...(some may even share cost) Easy to share

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Excellent Product that has flexibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family edition for Microsoft is a great way to stay current on the program and it lets you remove a spot as needed. This is really good if you replace your computer. This was always an issue as you were out of luck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support from Geek Squad. Not happy Microsoft license policies need so much continuing revenue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Updates for Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an easy program to install and share with other family members. I have not updated my Office Apps in several years and I am very pleased with some of the stream lined functions. I can add up to six people to this one purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr. Philip Tye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family has been meaningful to my entire household since in fact everyone with a computer benefited and is benefitting.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great package for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This family 365 allows me to have 6 persons in my household to be on it for a year. What a deal. I have many kinds of computers in the hose and it is one size for all. Doesn't matter what kind of computer you have. I will continue to purchase this product

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Tools for everyone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the basic tools a family needs. Able to use it on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Family Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving the Family multi 365 plan. I can use it on my home computer and laptop. It’s very easy to install and use! Thanks Best Buy!

    I would recommend this to a friend