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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 11,184 reviews
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    Office 365 is great for family use or solo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family uses this for tablets, phones and PC's and one Mac. It's a great value and let's face it, Microsoft has great software in Word, Excel, Outlook, etc. We'll be keeping this subscription for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software product is a necessity for everyone who has either a small business or needs to work on personal family matters. Overall I can’t really say anything truly negative about it everything’s positive, however I’d love to have more flexibility on adjusting the product to my specific needs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you recommend Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Must have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish office came in a computers like the old days. Otherwise it is easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office with a Macbook book is the perfect pairing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for great product microsoft office never disappoints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription makes far more sense considering all the updates you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and meets the needs of basic admin work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the same old office I've been using for years with a new name. The difference is you always have the latest version. The only complaint is that the support on mobile devices is scant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this product daily in my line of work . Would be lost with out it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This meets my home office needs and is very easy to learn the new functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed program to continue work on my surface pro. Would rather have not had a subscription that only lasts for 1 year; hoping the renewal price will not be exorbitant. Product arrived timely and works well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We just wanted to let you know that the renewal price is just the standard price for Office 365 Home. If are looking for a way to renew your subscription for less you can always purchase it if you find it on sale and add it to your existing subscription. You can learn how to add time to your subscription here: https://aka.ms/AA5opd6.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okY but was really disappointed with the service and the time they kept my old and new computers. I had to finish my own setup.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love being able to view and edit on my Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great being able to view and edit files on all my Apple products, Mac, iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly needed for work and its good for the two students in my house also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Windows for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install ... works the same as on Windows computer great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software comes in handy in many ways and I can use it on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my old office program. Installed easily, work great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best way to add Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add Office to 5 computers for one low price. This is the way to do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This family of programs includes six users and it was more than I needed. I should have put more thought into my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 presents new ways to design work products and is easy to use.

    I would recommend this to a friend