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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11137 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 11,137 reviews
  • Rated 5 out of 5 stars

    Toddm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not the most computer illiterate person. I should’ve let the geek squad duty Install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, have been using it for years. You can use the family version to allow other family members to have the same great experiences you have with this product. Would recommend to all and you get the automatic updates for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great value for the money! I typically buy the individual subscription but it made more sense to get the Family subscription with multiple users.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the software I needed and others I didn't know about but am happy to have them. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up got it at a great price runs very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc program

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good program allowed us to utilize and create many documents.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    I had my doubts..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about "renting" software. After some consideration it is almost a break-even deal when you consider having to buy a new version of Office about every three years. You automatically get the newer vesion when it is released, for the same prive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharing is caring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great discount on the subscription when I bought a new computer and was able to tack it on to my existing account. Now my kids and I have the package for another 18 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for children monitoring

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live being a me to control my sons access to websites from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mrs. Helen Gonzales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use by all family members. It was fast to load and use immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Office 365 is what I expected it to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 computer one because it was only $30 more than the single computer. It was easy to set up with the key and share the other downloads with my kids. They have Mac and Windows based computers but the downloads apply to either. I didn't have to purchase both a Mac and Windows version.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 4 out of 5 stars

    Got an extra 3-months at no additional cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a personal subscription to the Family in order to save money from two personal accounts for my wife and I. I have had Office for many years, and like using Word, Excel, and PowerPoint.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great way to save money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and buying the family pack saved us hundreds!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is the standard in PC and business software. I was trying to get by with Freeware solutions for years and will never do that again. The ease of use and flowless compatibility of the original is well worth the cost. Also able to install on up to 5 devices has given my whole family the resources they need.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best to get the Family one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal is this one. Great if you have several computers or devices!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product functions great and was well worth the funds, the Geek Squad loaded the software for me expeditiously !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed support for multiple computers since MS changed my previous version to one. Good alternative but changing to linux may be better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft - 365 Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't started my subscription yet, but I've use this previously and it functions well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommened

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for home use. Great deal! Bought the family edition and was able to download on my kids devices as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was very difficult for me to do the update but after several tries I was able to download to computer.

    I would recommend this to a friend