Customer Ratings & Reviews

I've subscribed to MS 365 for 3-4 years now, and really like what it provides. In particular, the MS Office suite (Word, Outlook, Excel, PowerPoint, etc.) and the 1 TB of cloud storage (per person) offered by OneDrive, for me to use on multiple devices. I can also share all of that (including an additional 1 TB space on OneDrive) with up to 5 members of my family. My only complaint has been that it's very difficult to get assistance from Microsoft, anytime I've needed help. Perhaps due to the pandemic, they've stopped offering any direct customer service by phone. They still have Chat access, but I find it difficult to explain problems I'm having that way. Otherwise, I find this subscription offers a lot of applications that I need and use on a daily basis, and will continue to subscribe to it yearly.

At first it was very difficult for me to do the update but after several tries I was able to download to computer.

Office is a standard product. Platforms work well. Seems overpriced, and it is wrong that a subscription is needed.

Love this software it’s easy to use and high standards of speed

So far I am pleased with product. Was happy to get at discount on cost! Would recommend to others.

great software. price is great too!!!! easy to use

Convenient option for families needing multiple copies of the Office applications. Setup and sharing were simple and straight-forward. Have not encountered any issues with the operation of any of the individual applications.

It is the best product everyone should install on their new laptop. You don't have to worry about any assignment you are required to complete. You have powerpoint, word, excel, publisher, and much more. Microsoft 365 Family is affordable and it's an easy install for the entire family.

YES! This products is still great for these programs. Still so easy to navigate.

Great price and the fact I can use it on multiple computers with my big family is great.

This was a good buy for my husband and I and our devices. The Geek Squad did a great job helping us to install it on our devices. The product itself is very good and meets our needs.

Bought this service for my daughter in college, but was also able to incorporate it with the home computers

It was easy to install, it's easy to use. I don't know if I'll renew in a year. I feel that once you purchase and install, there should not be an annual charge.

This Family Microsoft 360 is best for our family who’s been using apple products. You can have multiple accounts and share your account to your family. Everyone can use the apps freely whenever they need it.

Best bang for your buck. I subscribed to it when it was given free for trial period and you can stack up multiple times which essentially makes mine free for almost 1 year. 1 TB Storage of OneDrive is the best features of it. Sync perfectly and automatically uploaded all the photos and contents of your chosen to the cloud. Office softwares can be used seamlessly. Only downside is after trial period ends, the price it charges is not justified to me, less than $50 annual fees should be a sweet spot.

My ear pods work great. The sound is way better than I ever anticipated.

Excellent value and an easy load conversion -- all necessary programs

Do not like the subscription requirement every year-- just to get updates. It is not for me, I suppose it is useful for families with multiple computers. This version has multiple licenses but updates every year are really not necessary. On the "up-side" the programs are reliable and easy to use just like the older version on my desktop! I gave it a 3- star only because of the subscription issue which is a personal issue not because of the way it works...If you want to use Office-- just pay for the single license version or evaluate your needs before purchasing the subscription/ license version.

I needed to update my computer. This was exactly what was needed! Easy installation and easy to use. Any other issues were on Microsoft's side. Sometimes they make it a nightmare to get rid of the older installations.

It is woking fine but a bit expensive, other than that didn't have a problem with it.