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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 11,184 reviews
  • Rated 5 out of 5 stars

    365 degrees of virtual family time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best addition ever so happy the rep informed me to add to my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    wife is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like it should..............................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    gooood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good it installed very quick and very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to stay up-to-date on newest version of microsoft programs. and very inexpensive since it provides software for 5 pc's and/or tablets and 1TB cloud storage for each pc or tablet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solved my work problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for a small company, we have 4 computers

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don;t like having to purchase it yearly but the price is right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to Office 365, however easy to use. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to get up-grades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the product worked great from the start.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for work and at a very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes these ways of downloading programs can be a real pain and it seems like at times it says it needs to be updated a month after I bought and installed it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful with school work, and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps my family and I with school and work projects.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    Always save your work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is a must for school and work. If you have multiple computers then this is the “Best Buy” for your dollar. Only downside is sometimes the programs tend to crash when you open them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to renew our subscription and the stores we bought from in the past, the cards would not activate, so ran to best buy grabbed this card it activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the software on two of my backup laptop and desktop computers after my 7 year old laptop crashed. They are working OK after Microsoft support assisted in the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I enjoy the new office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has changed their menu interface again, so just like 2007, this will take some getting used to. This wasn't as difficult a transition as before and it seems to be easier to use. I haven't had an opportunity to try out all the programs yet, but so far word and outlook are very good. I don't care for the 365 option (another Microsoft computer tax to pay), but it is the least expensive option and it comes with 3 licenses that work with both Windows and Mac. Microsoft is more difficult about licensing; once it goes on a device, it stays with that device even if you uninstall it. Their licenses are non-transferable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good for the number os users. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but disappointed have to renew yearly.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new software... You have to try it....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using Microsoft Office. It is so easy to use.

    I would recommend this to a friend