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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 11,184 reviews
  • Rated 5 out of 5 stars

    excellent tool app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a success for those in a work group or families with children and having to share is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend due to this being the best deal! Multiple devices for yourself or for family members, this is what you call a deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 is an “All-in-One” Home Use Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Microsoft 365 has been first rate. It provides all essential features needed for home use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buying direct from Microsft next time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just purchased the 1-year office for my home computers and installed them all. Not even a month later my subscription said it had expired. After several phone calls I was finally able to speak to a Microsoft rep and she advised me that there are technical issues with Office being bought at Best Buy. I was given credit + extra months through them. It was really a hassle. I had never had this happen before but will renew my Office directly from Microsoft next year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is taking a little getting used to Microsoft 365, new to me. But, I have mostly used Microsoft products all of my computer life so I am figuring it out. It will be fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Business Team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to connect my business computers and workers to this Microsoft 365 so we can keep in touch with each other work and work as a team.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 4 out of 5 stars

    Everything you need is here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bundle has all the essential software one could need for home use. Plus, u can install it on like 5 devices. A must have for your personal home computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto-Renew Software - Pricey But Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive if you don't use all this has to offer. Must be renewed annually at $99.00. I used to buy the software for much more but didn't need to renew it. This is an auto-renew plan so watch for the renewal notices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from Office 2010. I was concerned it may take a bit to make the switch but it was easy and is filled with so many new features. Very nice upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyOffice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software download or recharge went fine. I have high expectations that a software manufacturer would have no problem delivering software via the net, but was surprised and happy it went as advertised.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      This is great feedback! We're very happy to hear that your experience was hiccup-free.

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    MS Office with 5 licenses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's MS Office so of course it useful and feature packed: Excel, Powerpoint, Word, Outlook and OneNote. The ideal is to have the capability of a unified office (email & calendars) across all your devices...I'm sure someone has figured out how. It was not me. In previous versions of Outlook you had a checkbox to select one inbox for several email accounts. In this version (365/2013) if you choose IMAP, which is easily accessible across all devices, the one unified inbox is not that simple. Matter of fact, you have to almost hack your own software to achieve it. I gave up and went back to PoP3, which is not integrated across all devices. Also, I found it suited the business user more than the home user in terms of the functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a family

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the whole family whether school or business use just wish the product key was not only on one receipt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, as always. I buy this every year. Best buy has it with great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My most recent Best Buy purchase was great. I was attempting to purchase a 12 MS Office license and was informed there was a 15 month license available. I liked the idea and appreciated the new information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download, helps me do all my tasks at hand...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 for the price and up to 6 users! Easy to activate and install too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great - Easy Setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an personal account for a couple years - purchased this to use with the family - great value if you have multiple people with a need - I like the fact I can see all users/devices in my Microsoft account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i would expect. Not to metion its a good thing for the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    A MUST HAVE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a computer, this is an essential, MUST HAVE component in your software library. Every component that makes up this software package is so useful, you could create a business with nothing more than a bank account, a laptop, and This software. My wife and I use this for our online business all the time. Also, if you have a friend (or up to 5) that want to split it with you, or you have a family of 6, it’s perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    That what you need to family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good, price is good, installation process is easy. Please review carefully the Skype subscription, no all countries have unlimited landline and cell calls.

    I would recommend this to a friend