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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 11,184 reviews
  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting use to this item, I like how you can make spread sheets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly priced for the number machines this can be installed on since I am replacing multiple units that have individual installations. This allows me to continue to conveniently use Microsoft products since Google applications have limited functionality in comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to load and share

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading was easy and fast. Now my kids can do homework on the same software they use at school. Look forward to loading on all my devices and taking advantage of cloud space.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Note: Auto-Renewing thru BestBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is a terrific product, I have been using it for several years with my family and am very happy with what it offers. I will not go into detailed review here as many have already described it well. I do want to highlight a caveat with this version from Best Buy. Check the fine print. This is an "Auto-Renewing Subscription". This version ties the payment to Best Buy (not MS) - so you cannot manage it from your Microsoft Account. You must manage it thru Best Buy. For some this may be convenient. However, it could pose a problem if you want to extend your subscription on the MS site, or using a Physical Card purchased from another retailer. Just consider your options before you buy this version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    It works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is smooth and simple to install and you get the must updated templates all the time. Great product and I love that I can install it on five devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the automatic cloud back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit that I hesitated before "leasing" my Microsoft office rather than "buying" but I am very happy with the automatic cloud backup from my 2-in-1 laptop. I no longer worry about back-up while I'm on the go. I have yet to leverage the multi-machine access feature, but plan to shortly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not work the way it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One prescription does not work. Steven Halsey-Williams. What do we do?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with the new laptop integrated seamlessly and worked with the wifes iPad. will be able to incorporate into other family members projects as well as some work projects that we will be using together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent attention

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, Excellent attention to the personal, I recommend the place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this subscription for last few years , getting it through bestbuy subscription is the best choice I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this year after year to keep manipulating my documents’

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    MICROSFT 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT IN RELATIONSHIP OF QUALITY AND PRICE, 100% FUNCTIONAL, IDEAL FOR THE WHOLE FAMILY AND SUPER EASY TO USE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you need to get the job done in the world today.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great software for home users w multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software for home users w multiple devices. Five devices + 5 tablets/phones. + !TB Cloud storage for each user. VERY REASONABLE price for Microsoft Office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Must Have, The price is Right! And getting 6 users is wise! you can add it to your desk top, laptop, and phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family sharing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product to share so when problems arise someone can help with it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    microsoft issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microsoft needs to make this a one time payment for life use, and not charge this yearly. I think it is rediculous to charge a yearly charge to use there product. Shame they make it so you have to pay yearly for basic documents to use so you have no choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First new Office in 10 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This went on my new desktop. First new computer in 8 years. I am still working on learning this system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to understand this software. Had problems installing on Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Great item and for 5 people to use. Put it on my computer, and I pad Easy to renew every year! Whole family can use it! Very Happy

    I would recommend this to a friend