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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 11,219 reviews
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the updates, I had to upgrade to the family plan and share these apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant function without office. The 365 comes with the new AI whoch i dont like...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy Windows Rep Was Right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using an Office version that was 7 years old. It still worked and got the job done, so I didn't see why I should upgrade. But when getting a new laptop the Best Buy/Windows rep in the store told me all about Office 365. I was skeptical about moving to a subscription, but figured I'd try it. Boy am I glad I did - I love having the latest version. The UI improvements are greatly appreciated, as are all the new features. Plus I have MORE Office programs now...AND the 1TB of OneDrive (which cost if I bought it separately). I'm very glad we moved our computers over to 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self explained here. Microsoft is always where its at and with this the whole family can have what they need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than 2011

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big improvement on Microsoft for Mac 2011. It would be better though if one could embed any fonts that one wants to use like you can on the PC version and also use vector graphics like you can on a PC. Why they won't add these features to the Mac version is beyond me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Software Suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great business and personal software suite. I am personally not a big fan of having to pay a subscription each year, but that is what we are unfortunately stuck with these days. Thank you, Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally replaced my Office 7 program. I must say this new version is much better. Really don't like that it is a yearly subscription thing but it seems like everything is going to that system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sticking with us for so long! We're happy that you're happy with 365 Family.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, as always. I buy this every year. Best buy has it with great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Meh, its a MS subscription.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not fond of the subscription model, but at least MS has a decent price for these now in a family pack. I dislike the lack of control over updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i would expect. Not to metion its a good thing for the whole family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this subscription for last few years , getting it through bestbuy subscription is the best choice I made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC user for 30 yrs with Office, now on a Mac with 365. Getting better as I work through the differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Way To Get It

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is The Best Way To Get It - Microsoft 365 Family (Up to 6 People) (12-Month Subscription) - Android, Apple iOS, Mac OS, Windows [Digital] - Auto Renewal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Never goes out of style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office has been around this long for a reason. You can’t go wrong with this product. Just wish it lasted longer before you have to upgrade...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for the home office. The online version is great, patches are auto. Price is reasonable and easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a necessary product. If you have multiple users, cannot o wrong. We got it with discounts because of a concurrent purchase of a monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy breezy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convience of Microsoft for the family without having to do monthly payments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 for the price and up to 6 users! Easy to activate and install too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Must Have, The price is Right! And getting 6 users is wise! you can add it to your desk top, laptop, and phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adequate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate if one doesn't need the "bells and whistles" of the Microsoft 365. Used each generation of this product for over 20 years.

    I would recommend this to a friend