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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 11,184 reviews
  • Rated 5 out of 5 stars

    nice add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Getting a office product for a fraction of the price and works like a charm. Just wish the activation process was clearer. Great addition for a person on a discount

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    More for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is easy to use & has a lot to it. In addition, it can be shared with up to 6 people, so you get more for your money.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 1 out of 5 stars

    Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very disappointed with MS Office. Outlook is particularly troublesome. It frequently shuts down on its own, requiring me to restart my laptop. All my Office programs often show a banner telling me an updated version is available. When I click on it, nothing happens. Almost all my OFFICE programs have locked up at one time or another. Twice, I've gotten blue screen crashes citing CRITICAL STRUCTURE CORRUPTION. And this is on a laptop that is less than 3 months old! The Geek Squad folks have tried to help but they seem unable to fix these problems. I gave MS OFFICE 1 star because there is no option for zero stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Family Freindly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I purchased this one for the family. now I don't remember what computer I put this on since i was able to put on multiple Computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great MS Office Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to upgrade to Microsoft 365 from Office 2013 and share it with my partner. It is hugely beneficial to have access to OneDrive and all computer files on my multiple devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like being able to share your Microsoft 365 Family subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimal hassle to put the software on multiple computers & synchronize information with ease. Especially useful if you need a "backup" computer to handle time critical tasks or have a large family with multiple computers/devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for current software on several devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on my personal devices. Convenient to stay current with latest versions of Office and low cost of ownership. No downside that I can see and renewing every year is not expensive for what you get. I can see myself always staying with 365 version if MS continues to offer it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi purpose benefitted us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked being able to have more than one laptop serviced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    previously had an individual plan but needed to upgrade to a family plan. I've resisted paying for annual or monthly services/plans, but when the whole family can use the product, it isn't so bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of sharing with my family and I love the new features of the 365 office suit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DonW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my new laptop. I do not have a lot of knowledge about this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Microsoft 365 Family. Unable to remove the pop up from the old one .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription, Hmmmm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Suite is a great product. I don't have to worry about conversion. I gave it four stars because it's a subscription that only lasts a year, instead of a product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Office 365 Home (Up to 6 People)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything runs with office, I like the addition of publisher in this. Would much rather skip the subscription though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this if you work with anybody on anything being written. Family, church groups, school, they all use word processing for something and spreadsheets. Why not use the standard? It's great that I can share this on 5 machines in the household.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Official licensed software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that several people can share. It is a Christmas gift so have no pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Microsoft 365 because my work will not get it for us anymore. Glad I got the family one because my daughter got a new computer and needed as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but have had several hacks from supposed;y Microsoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to share

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to used I was able to share the account trough my email address All members of my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Office Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! The family plan saved a lot of money for myself and my family

    I would recommend this to a friend