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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 11,184 reviews
  • Rated 4 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for school next year. I bought the family bundle so my son is able to also utilize the program for his school work as well with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Covers all the needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software makes running my business much easier with all the included items, it's also a great price to install on five PC's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install and activation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ability to put this product on all my devices and share with my family and still be legal with the licenses. I really like the upgrade method in which I will always have the most current version of Office. Microsoft - great idea..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is always coming through. We needed this for more than one computer. Great price, easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Somewhat confusing on identifying additional users.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love the added online 1T storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product can be shared easily with other user in my group, Like the use of the cloud One Drive for access from any computer no matter what platform or OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Nice that our college kids could get it on our plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home/Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft Office and I love the fact that you can use it on more than one computer because there are multiple uses in my home and it saves us time all having to buy it separately

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you are enjoying Microsoft 365 and its ability to be shared with your family. That is one of our favorite features too.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Take your Office apps and documents, photos anywhere you go. Great cloud based apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for work, school and everyday home office work!!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Easily employing Microsoft Office for apple goods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my apple laptop. Would prefer a longer term of use and not be subject to auto renewal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Love having all the new products and features. Just wish it was longer than a 1-year subscription as it gets costly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hate it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the price on the software. I like if they raise the cost of computer to eliminate them.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This is the new & upgraded Office 365.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This suite of tools which is now called Microsoft 365 was formerly known as Office 365. It is a great program if you need to have access to Word, Excel & Powerpoint. They have upgraded numerous features in these programs and for the most part is user friendly. I like the vast amount of options that are avilable to customize your work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Easy Installation & Very Reliable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find products based on digital technology that are changing as rapidly as personal productivity suites are a good value for subscription services. Upgrades are no longer a constant reevaluation on whether the cumulative small (or substantial) updates are worth repurchasing the latest the latest version. The improvements are provided when necessary as part of the subscription service. I also find the Family Package a good value with three people and multiple devices in our household.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jim,

      Thanks for your review. We're glad you are finding Office 365 Home to be a good fit for your household. We love the subscription sharing ability too.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Always a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the multi-user pack of MS Office was a good idea for our family. We use it for grandparents, parents, kids and grandchildren alike and do not have to worry about accidental problems because there is always the ability to re-install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. Would still like discs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This online version of Office seems to be about all there is now. I long for the days when you bought the software and got a disc which you could use as you wanted. That said the software works well once you figure out all of the hoops to get on with microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well - very similar to using Office products on a PC. Was disappointed to find out that this needed to be purchased for mobile devices, though, as I already had Office Professional for my PC with more allowable devices left to download.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 5 out of 5 stars

    Great software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price matched in the store and saved $20...what could be easier? Great software package on the Mac...highly recommended!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program and they were running a deal for the family pass

    I would recommend this to a friend