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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 11,184 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Hassle-free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download and it's perfect for all your MS word, excel, project,etc. needs plus it can be added to 5 additional devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the office programs. I have always used Microsoft Office but this has been my first experience purchasing the entire package that includes Outlook. It is amazing! I can't believe I've gone without using Outlook for so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulk Price Microsoft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need Microsoft for my family and I. I found this as a good deal for all my family members, lol. Will definitely renew it next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Sharing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent that it can be shared with my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nefessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because we’ve always had the Mictosoft Suite and work mostly with it. Expensive but necessary evil probably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family microsoft

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for the year that i brought it and it helped alot for my school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service has been excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has provided the extra protection to keep scam related issues in check.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy. Im every day using miccrosoft I appreciate to thank you everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because I bought a new laptop. I like that it can be loaded on multiple devices. I still think the pricing is a little high, but that is set by Microsoft, I believe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family Edition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 people get Microsoft 365 for one low price, what's not to love about this deal? Microsoft 365 gives you and 5 others 1TB each to backup your photos and in today's environment we need all of the storage space we can get. And you'll receive Word, Excel and PowerPoint along with the rest of Office apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in combination with the purchase of my new laptop and basically got it at the price of the individual license. Easy setup and install. Definitely recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you had an easy setup and installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. We get it discounted because we have total care and it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money to have all my family's devices set up. Got an extra $30 off by purchasing this at the time I bought a new laptop. Best bargain out there!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy MS 365 *AFTER* NOT DURING computer purchase!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to activate my MS 365 subscription that I purchased through Best Buy before receiving my ship-to-home computer has been a manifestly MISERABLE experience. It's not clear when clicking on the pre-installed 365 app how or where I should enter the product key, and the Microsoft website sent me round in circles before I figured it out. I don't necessarily think this is Best Buy's fault, and having to buy Office on a yearly subscription is nothing but a nakedly venal shakedown anyway, but since I have to have it I realize it would have been a lot easier if I'd just purchased it off the web after I unboxed the computer. The $10 off just isn't worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product. It meets the needs of the entire family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to use on school computers when doing assignments from home. Used this to download on a computer used for school. Computer works much faster than using the schools program

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeff,

      Glad to hear that you are finding Microsoft 365 helpful in your school work.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nhan was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He corrected the problems in my desk top computer I'd been having since January of this year (2020).....and synced my smartphone and recently purchased laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the the product. dksaldkldlksfmslkfsljhroiweuriowelksdnf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. I would recommend this for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How nice to get Microsoft 365 for up to 6 people. Very convenient plus they do a good job of tutorials that will enable you to use many of the functions.

    I would recommend this to a friend