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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 11,184 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great word and excel program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word and excel have programs ready to use very simple and easy. Much better than word 7 or 10 . I like this product . Its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I do like the Microsoft Office suite, I am continually disappointed that they decided to make it an annual renewal subscription. If it were not for the fact that so many users rely on it, I would adopt an alternative platform.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works like my earlier version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from PC with Windows 7 and MS Office 2010 apps to MS Office 365 Home. Have only used Word and Excel so far and they work like my earlier version. I can open and update all my esrlier files. Noticed some minor editing tool differences which help. Need more time to check everything out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so glad to hear that you are finding Office 365 Home works like your previous version.

      Thanks for your review,

      Nelson
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great product, not happy with Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product but not happy with Microsoft, originally had a personal version but purchased another laptop and wanted to upgrade to home version. Microsoft dosen't allow to upgrade after one month so had to purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this family one, it's easy to use nice to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan gives you Microsoft Office 365 to cover five machines for a year. A lot of the time, this package is discounted when you buy a computer or tablet, so be sure to ask. I love the never ending possibilities with this software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family Office Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the ability to share subscriptions. More bang for your buck when you have multiple devices and family members. Having to repay every year is where they get ya.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installs well, but have to make account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy, but you do have to have a Microsoft account which is something I don't like. There was some minor hiccups as I rolled through all my computers and confusions as it told me that my product was expired and then worked normally- lag I assume between the old and new subscription. Seemed to work right on the machine that had then non-subscription prior product already installed though I am left wondering what will happen when this superscription ends; will the old product will still be accessible?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals that allow you to share with family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is useful for up to six people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    v

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My family and I have taken advantage of this subscription so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally buy software subscriptions but this was a good deal so i decided to try it. So far, i am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for myself, friends and family. You can cacel anyone out at anytime that you feel should not have it. Maybe chip in and buy among friends or family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Able to gain knowledge and stay up to date with most important programs for my job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good profit I can share that with my family to their study or work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and useful for the whole family. Helps keep everyone organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the one for one person but I needed it for my wife computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A staple for our business to be successful. It works smoothly and efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Office but don't always like the regular upgrades and am frustrated a bit with Office 365 which is "constantly changing. I do like the Office suite in which things are integrated across the entire program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Class online

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a computer for stay at homework. 365 came as at a good discount. With 5 people in the household good thing I can have up to 6 people. I think they should have stuck with Office 365,

    No, I would not recommend this to a friend