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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11137 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 11,137 reviews
  • Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this software. It makes everything easier, and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great way to add the latest version of Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was way too easy to purchase and install on all the family computers. Since I recently upgraded to Win 10, everything now is the latest and greatest. Most people don't need the the full version installed on your home computer, so this purchase has a great ROI.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works seamlessly on my new machine. I've been super happy with Microsoft through the years and continue to find ways to use it's tools both in life and in business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have it. Works as rxpected and keeps things up to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Automatic renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My automatic renewal did not go through, so I had to go into the store to correct the problem. I was charged by Best Buy but the renewal did not get through to Microsoft, so I lost access to all my Microsoft files. They fixed the problem and gave me a discount for my trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 366

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to install, ease of use and compatible to our work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Makes it easy for entire family to get their work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 for all.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no brainer. I would recommend to all multi users. A great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Try it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Office ever! Easy to install! It's is tremendously awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Perfect for any family Office needs.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for a family Office subscription. Installation and adding the apps to other devices is simple.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used short time. So far so good. Wiil use more down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big Microsoft guy and now I can do some work at home now and bring it into my part time job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrading

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had 365 for an individual computer. After purchasing the family version it was a bit challenging to set it up to all one account. Once we spoke with a representative we were able to work it out and have a credit for the remaining months for the individual subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Better than google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its moments of silliness, as with all MS products, but overall, better than Google crap.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ms office family plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great easy to access easy to use. Has many benefits, like 1T Of cloud storage .

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, fairly priced , I'm pleased with it's performance, I use it on both my desk top and lap top. The program is useful for many projects and work

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Easiest download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so quick and easy to download. I have yet to download it to my tablet and mobile but having the 5 devices option is nice. I am still getting used to the new system though. I wish there was more of a detailed tutorial on the navigation. This is more of a learn as you go.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office 365 for several years and will continue to do so. I use the multiple installs so it is only $20 per year per computer. that is far cheaper than buying the software as in the past, and is always the latest version and up to date. I purchased the card in the store to renew when my subscription is due in July. I don't want the hassle of Microsoft having my credit card to auto renew. The only drawback is best buy sending me an annoying email about every week telling me it is time to renew, which it isn't, or have geek squad do it for me. (no thanks)..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Productivity Suite with Excellent Storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six users, each get full Office apps + 1 TB OneDrive. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I was glad I purchased it. Quality and functional, easy to use!

    I would recommend this to a friend