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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 11,219 reviews
  • Rated 5 out of 5 stars

    Des

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for students and the whole family. Found this helpful fo updatinrush excel skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product. It meets the needs of the entire family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how I feel about the subscription model, but got a good deal. Like that fact that I can load on multiple machines and multiple tablets. Don't see that many changes from the most version of Office, other than sharing being enhanced.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    MSFT office, with frequent improvements

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know Microsoft Office, and this makes it easy to implement, via the codes of this card, and the multiple licenses make it easy to support your family and devices The software is updated frequently via online connection, so can add features and functionalities, but also may require finding the tools that move around from time to time Spell checker updated as well, and across multiple languages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent office tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is an excellent letter, report, accounting, publishing, and presentation software bundle. The time, cost and effort that Office 365 saves me, and the flexibility that it brings to the desktop is just phenomenal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great product and cost is good as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for what I'm trying to do but I'm not getting everything I can get out of this product. There are some programs that can be set up to help me with my everyday life and I'm trying to figure out how to set them up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the the product. dksaldkldlksfmslkfsljhroiweuriowelksdnf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to purchase the office suite for my laptop but didn't know which version was best for my needs. The salesman helped explain the pros and cons of each and I was able to make the right decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal a lot of accounts to share between PCs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this version because I needed MS Publisher. I'm not so sold on the idea of having to pay an annual fee, but we'll see in the next year or so how the upgrades are working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Wonderful Discount!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to BestBuy for selling such a great Microsoft product and wonderful discount to me, I greatly appreciate it. We have several laptops and desktops, and those iPhones/handheld/smartphone devices, so this works great! :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not downloaded as of yet because the computer has somethings already on it for some reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with the Apple "equivalents" of Word and Excel can be a mind numbing and frustrating experience. This program puts you into more familiar territory and will keep you from sending emails with gobbledygook attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use on multiple pieces of equipment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fact that I can use this license on several pieces of equipment. I use this suite of software in everything that I do. Hard to live without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally buy software subscriptions but this was a good deal so i decided to try it. So far, i am pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no significant added features to this version compared to so many previous versions. Microsoft completely messed up my subscription and it took an hour on the phone with support to straighten out the mess they created. It's exactly the kind of ineptitude I expect when I buy Microsoft products and it was the impetus behind my switching to devices made by Apple. Unfortunately, Apple doesn't make a product that is as good as Office, hence I am forced to continue dealing with Microsoft as objectionable as that might be to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Usable and Flexible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bargain when we purchased it with our computer. It offers it on several other computers and serves our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the subscription that allows up to 6 different users. Install on my PC was a breeze, but my husbands laptop was another story! Ran into issues with old email address, etc. We exhausted what we could do, so we called Microsoft help & the rep was AMAZING!! Worked with us for over an hour & resolved EVERY. SINGLE. ISSUE!! Will purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Sharing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent that it can be shared with my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice choice.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially hesitant to buy this product and had considered the subscription option. In the end, so far so good.

    I would recommend this to a friend