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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 11,219 reviews
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember when you would buy a software suite and it was yours, now they are subscriptions so you have to pay every year, I liked the other way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suite of products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are better at this than I am, but it working really well for my family so farl.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this last year and it was typical new release. It's better now and I'm more used to it. But the license model is getting to be handy, especially now I'm used to it. Best Buy and having geek squad help me made buying this priceless when I bought a new laptop made it great. I forgot all the info and we just went through it quickly and off they went setting up my device. In the past this was a nightmare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Soft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer had Microsoft Office in it. Well now when you buy a new company you need to buy Microsoft Office. That why I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a top notch product and it’s very easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of buying one subscription for the entire family but wish that it was a one time purchase instead of annual.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great and most importantly I can installed in more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can have my family set up with the microsoft 365 family so that we can have it on all of our own devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 365 package. Meets all my needs for document and spreadsheet creation. Can't wait to experiment with publisher and powerpoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software products that meet my famiy's needs for business and personal computing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year subscription works great. They will ask you for you credit card as well to continue with the subscription. Just wondering what that will Be when it comes up for 5 computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and value. A+. More than does the job. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again I need a lifetime membership for this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 for home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office subscription is good and with total tech membership you get it for cheap.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it 5 stars but I am not sure I have it setup correctly because I had Microsoft 365 account already and I don’t think it switched over to the family plan when I activated it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value on the Microsoft family card

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant fo wrong with Microsoft family package, specially if you have kids in school and are using multiple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for work but paying an annual fee gets old quick. However, having a physical copy on my laptop beats the web version provided by work any time.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money Great being able to install on all my devices with 1 product

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Must Have Programs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and able to be used by multiple family member devices. Solid Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Trial period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Nice freebie for buying the computer.

    I would recommend this to a friend