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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 11,184 reviews
  • Rated 5 out of 5 stars

    very pleased with renewed Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 renewed and it is improved. Can share with others. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PICKED THIS UP FOR MY GOD-SISTER FOR HER BROTHERS PRINTER, WHILE I WAS OUT RUNNING MY ARENS. IT WORKS WELL WITH HER PRINTER..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and helpful for work use and school use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes my business humm. Couldn't do without it.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Unable to add to existing subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not seem helpful if you already have a subscription. You cannot add it to your existing subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Liz Cantu's review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't find the downloading instructions; but purchased last yr and really loved the programs.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and understand. Compatible with all programs that the college uses. Easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it for my business that I am getting together plus my daughter and and lady also needs it so it comes in handy for the family pack.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is working for your whole household.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to replace windows 2010 which became end of support in Oct. Only installed two days ago , there are some differences but nothing major so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 1/2 off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy transaction. It was a good deal because it was half price. I think normally Microsoft office just cost too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal to share with family members.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchased for schoolwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my children to install on their ipad minis and for my laptop computer; it was a bit difficult to create an account and install but after a while, my husband was able to install on all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office365 Home (5PC)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to have everyone in the house using the latest Microsoft products on so many devices, specially if everyone has different desktops, laptops, or pads. Just send an invite to the others you want to share the product and they can install it with a few clicks Yes we have to pay a yearly fee, but it is well worth it as I would be getting a new Office every 3 or 4 years anyway and this definitely ends up to cost less (you get a lot with this subscription).

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Microsoft 365 family use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good. It works on all devices seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What You Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use on personal and church computers. It’s just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple purchase through best buy and easy installation on main device as well as each additional device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheapest Available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to renew my subscription for the year, and was able to save $40 through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great protection system for your computer. I have tried many others and I will only use Microsoft 365 from now on.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is protecting your computer.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, as a returning student the only gripe I had was with Best Buy, salesperson knew I was a student but did not recommend Office University which would have saved me from buying it again and a again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have access to files on my phone now as well as my lap top!!

    I would recommend this to a friend