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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 11,219 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Option For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong as it has all the features that you can ask for. Works fine on every device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to download on the IPad for all of our church needs. It is not necessary to have with your IPad though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it to complete remote learning and word documents didn’t work without it, wish it was free like before windows 7 update.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple way to get office on all the families devices Simple to load and quick to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is the total package! All the Microsoft products you need, and for the whole family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally upgraded MS Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new MS 365 Family is working great for me. I was still using MS Office 2011 and was years overdue for the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes my business humm. Couldn't do without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more lost docs. You can bring them up on all devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 a good product takes getting used to

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are getting used to Microsoft 365. The functionality is good, but it does take some getting used to. I do recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Need

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and great deal at checkout can’t live without excel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that everyone in the house is happy, And this gives everyone privacy to their own document use and storage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your happiness with privacy and personal document storage with us! We love to hear that feedback.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! easy to load easy to use the Excel program is great like always happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - a necessity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a necessity when buying a new computer. Have the Geek Squad help you install it. A totally painless process!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it gets all updates from year to year and is not expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem Installing on other PC's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this software thinking that I could put it on several computers in my office. I installed it on 2 computers and then it would not allow me to install again. When I tried to complete the installation on the 3rd computer I received a call from someone saying that the were a authorized tech for Microsoft. He told me that he would like to take over my computer and help me out. I let him and then asked about how much this was going to cost me. He hung up after this call. As a result I have used all 5 of my installs and cannot put it on any other computers.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Chainman, Microsoft will never call regarding Office installation useless you have gone to our website and requested a call. Also, if you have only installed Office 365 Home on 2 PCs, that would mean you have 3 PC installs left on your subscription. There is no way to use them up unless you are actively using them on other PCs. Please contact us directly using one of these methods; Support Web Portal: www.Support.Microsoft.com . Technical Support: Call 1-877-696-7786 . We apologize for any frustration the Office 365 installation process has caused, and we hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and helpful for work use and school use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this program. It is user friendly and makes it easy to keep everything up to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 12 month subscription instead of the program. I am thinking this may be he best way to go based on my intended usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An exceptable option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to old style of buying things rare than renting which is what this feels like, but there are no real options if you are going. To use an office suite of programs and are a small business.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Great product. Very useful features for me.

    I would recommend this to a friend