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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 11,138 reviews
  • Rated 5 out of 5 stars

    MO365 Multipurpose Tool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the features Microsoft Office has to offer, the purchase is a no brainer, for all purposes that it serves on multiple levels, it's a great very much needed tool, for school, office, and just organization, really, can't go wrong with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thrilled to purchase Family plan for Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience purchasing this product was perfect; particularly because of the ease of purchase. I was unaware that my subscription expired. I was able to renew my subscription and add my household family members to the account. The process for adding the household and registering them was very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    MICROSOFT FAMILY 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous single version worked only in my laptop. With this version I can use and manage all my data in 3 computers. I have had no poblems and is easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bertin N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this product. It has all office applications.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I think this is for a computer we bought two Chris

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this computer that we purchased two Christmases ago and we have not used it yet. I thought I asked and paid for Best Buy to load it for me and show me how to get into it and they did not but my life is had a rough year last year and here I still sit not using it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On certain 365 apps my computers ask me to purchase a subsciption which I already have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential service for anyone who owns a computer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a subscriber for a number of years now, this yearly renewal is the most cost effective way to have all the family have access to Office products and 1Tb of storage to backup their computers and documents.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    OFFICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WISH I KNEW HOW TO USE SOME OF THE FEATURES. THIS IS AGREAT PRODUCT, I ONLY USE EXCEL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load. Best Buy always has the best prices. No problems with electronic delivery. Happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to use Word, PowerPoint, Excel was vital for my granddaughters in their college work. It downloaded easily onto our MacBooks and works just fine, thank goodness.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy download and helped your granddaughters in college.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using MS Office for a long time and have never been dissatisfied with it. Easy download for all of my computers and devices. Up to 5 PCs or Macs AND up to 5 more devices really allows me to be connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It's been a while since I used this programs and wow what a change. I like how easy is to use

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best way to go for a multi computer household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to manage the installation of office when you have pc's, mac's, and portable devices in your household. Installs on all platforms for up to 5 different devices, and keeps managing your subscription an easy task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family software package

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent software package for the entire family as it can be shared among multiple users and devices well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the product at a very good price, I have used it in my devices and has been working great, with no problems whatsoever. I’m very satisfied and I love buying at Bestbuy. Thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought to upgrade from a personal 365 plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my personal 365 to a family 365 easy to easily download

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Fantastic! The Best Office yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great software set. Comes with all the main office programs and you can install on 5 separate computers and use them all at the same time this is the second year ive purchased it and am very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PURCHASE I allways trust on BestBuy for my technology purchases

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office 365 comes with all the essentials that one needs to maximize productivity. This subscription, allows me to down load to my daughters laptop, my desktop, my laptop and two other devices. Which is awesome for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365 Family.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great one for the family with multiple computers. It's great one for money's worth. I only installed it on 3 computers, still its worth it.

    I would recommend this to a friend