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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 11,184 reviews
  • Rated 5 out of 5 stars

    Great for our business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for all our office computers. Now all have the same version so no more files not working on other computers.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Office is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is office. Some good some bad, but very annoying that it's becoming money grubbing and making things a yearly subscription.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello vlay, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Must have for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to bave to pay a monthly fee and having the ability to buy this software outright will help me when money is tight & papers must still be written.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what the family needed. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the standard for office suites. Excited to familiarize myself with all the functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Mac OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a life long PC user that recently made the switch to Mac OS. Have microsoft office has definitely made the transition a little less stressful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable works good good price easy to use will renew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 - works for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the deal I got on this as I have a teenage daughter that has started using Microsoft apps more

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Great product. Downloading to my new Dell laptop was simple

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and down load is fairly quick. Price was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes things so Much Easier!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability of 365 to integrate with my college assignments is a great benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Exactly what I was used to using at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Is exactly what I expected. Like the multiple licenses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add-on product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how all the Microsoft products are included and up to 6 family members have access on their devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Full Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full Office programs. Easy download and setup. Able to be used on more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice subscripion for up 6 people i like this part for my job

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great value, all features that can be downloaded on 5 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it on all the family computers. Love being able to not have to buy software for each one

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      We're happy to hear you and your family are benefitting from the addition of your new Microsoft 365 Family subscription being added to your workspace! The features and functionality of your new setup have been designed to assist our users no matter what project they take on. We're thrilled to be a solution for you! Thank you for sharing your thoughts with the community, we appreciate it. We're glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Price

    Rated 3 out of 5 stars

    It says Microsoft Right On it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a challenge to get this set up and I ended up on the phone for just short of forever dealing with support - eventually I was able to open outlook (SMH) - from there everything else was smooth. The item itself is fine and a decent value, but MS support is enough to make me throw a computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Roxanne,

      Thank you so much for sharing your experience. We care about your business and your experience and we want you to know that your review does not go unnoticed. So we can directly receive your feedback at Microsoft, we would appreciate it if you'd let us know more about your experience within one of the Office apps. If you aren't familiar with that process, you can find instructions here: https://support.office.com/en-US/article/How-do-I-give-feedback-on-Microsoft-Office-2b102d44-b43f-4dd2-9ff4-23cf144cfb11

      Thanks for being a part of the Microsoft family.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    must need program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install. No Problems so far. It was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic very helpful plan on using this for a lot of things

    I would recommend this to a friend