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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 11,214 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It's been a while since I used this programs and wow what a change. I like how easy is to use

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    For iMac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS office for iMac? Yes please. Makes changing platforms mode seemless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows product does what it's made for love how you can share with family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    M.s 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is worth the price. Ease and simplicity all in one place. Great value for more than one family member.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is easy to use and a great value for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easiest Office install yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tossed around this Office365 idea for awhile before finally buying it. I glad I did. Install went smooth without incident. Plus now, I have Office on my iPad. BONUS

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used short time. So far so good. Wiil use more down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have it. Works as rxpected and keeps things up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheerful exchange

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to cancel our long standing 365 package due to email changes. The store cheerfully refunded my package and reissued a new package

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Office still best business suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my new Dell, I decided to bundle in a subscription to Office 365 pro, because I use Access. Then my wife got a job requiring Excel. Looking for tutorials to brush up on our skills, I found an outstanding interactive tutorial right in the Excel app. We were happy enough that we upgraded to a family package. There comes a time when the upgrade game gets old, and this satisfies that requirement. And as far as I’m concerned, this still beats the pants off Open Office.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Floyd,

      We're so happy to hear that you found the tutorials so helpful. Give our congratulations to your Wife on the new job.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    easily adapts to mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase Windows for Mac due to my company using excel. Found this very easy, and quick to install onto the Mac and it is completely compatible with no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Easy download for 5 computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy, painless albeit longish download for both PCs and MACs. You receive a "key" which is a long series of numbers and/or letters (?) that you need to input once your are on the Microsoft site. It is only a one-year subscription so for those of you looking for a longer term commitment this may not be the software package for you. It is a great way to get an updated, quick download of all your office software. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is compatible to other stores. Ease if finding abd installing

    I would recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    Excellent product for getting the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for ever the new software will give the pro look and feel great product for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Productivity Suite with Excellent Storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six users, each get full Office apps + 1 TB OneDrive. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Job BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my Windows 11, purchasing online was a breeze, and download was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 366

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to install, ease of use and compatible to our work

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    This is my second purchase for this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this yearly for my household. It is more economical and convenient to buy this kind of subscription since I can install it on my macbook, iphone, ipad, and my other laptop rather than buying the one-time office version for each of my equipment. This way I get also the latest version of microsoft office, due to the unlimited updates or downloads for the whole year/365 days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems Microsoft has woke up to the Gillete methodology of selling. Make a good price for the initial purchase and then sell more blades or renewals be it annually or weekly. I have used office products for many years and got into trouble for using a non-supported version Office 2003 Professional. Just happy I had Carbonite to back 12 years of files. Now using Office 2013 or Office 365 as this is called. Have it on all my computers. Will not update to Win 10 without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to get started. No complications with ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Upgrade from Microsoft Office 2010

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Microsoft Office for many years now, and have always been very satisficed. So far switching from Microsoft Office 310 to Microsoft 365 appears to be very easy, with no request to update a prior document to a new version, which is good. I'm looking forward to exploring potential new features, which I assume there are some! I do hope there's a one time purchase option, and not just the annual renewal option!!

    I would recommend this to a friend