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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 11,184 reviews
  • Rated 5 out of 5 stars

    Microsoft Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to provide Microsoft Office for my family and manage them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gina,

      We're glad to hear that Microsoft 365 Family is working well for you. Thanks for sharing your review.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Mac updates are making it better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this every year because I have to for work. They have made improvements but it still slows down my Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Delivery. Wonderful help thru chat. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program contains a lot of different applications that are very useful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like this product. It is very useful, in that it provides Word which is very dependable for typing documents and keeping records. I have used powerpoint in the past and it is great. The Microsoft team must surely be happy with this piece of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like onedrive alot and specially the 1TB space. Secondly, free calling through spkype. Amazing offer Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer reset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always so helpful and knowledgeable. Appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software must haves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Word/XL program...what's not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Bought this to renew last year's subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to renew last year's subscription; cant go wrong for the money. Good Value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a expert when it comes to products like this.I needed a friend to install this on my new apple ipad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Needed item

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for work. My daughter also uses it. This is a needed product if you have a computer. Easy to make specialty forms and Logs for work - love the coloring and now my workplace has me doing all they forms…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    club stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are just a small club, but having access to different files is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Microsoft Office for years and will use in the future good item

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We love hearing from fans. We're glad you are enjoying Office 365 Home.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Still a little concerned about using 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not comfortable about using this version of Office rather than a fully installed version. But we are giving it a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ink Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yhis is the best ink that I have ever bought much better ythan HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all my comouters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 5 computers and glad that I can buy something in one package.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Family Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating as fair , as the family plan does not come with instructions on how to send the link to add other computers. We have been struggling with this since we purchased it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the multiple computer uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it can be used on multiple computers but wished it converted old docs easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to share with the family. With school starting its a must have.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are taking advantage of being able to share Microsoft 365 Family with the whole family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    O365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and enough number of licenses for a household

    I would recommend this to a friend