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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 11,184 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice experience. Satisfactory loading of Windows 365 program

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had a nice experience installing Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for my family on the multiple devices that we have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good multi computer value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend to everyone needing Office suite for multiple computers. Annual "lease" is less than $20 per computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Office Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a MicroSoft fan, but when it comes to Office (Word, Excel, etc.) no one does it better. I bought the 5 license option, which per license is not a bad deal considering the quality of the software. It's pretty easy to distribute and manage the licenses. Installation was a piece of cake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation process was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with Office 365 Home Subscription - relatively easy to install and worked right away. Like the fact that you can decide if you want auto-renew or not. Just be wary that you go to correct website exactly as indicated on card as there are similar scam sites out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed this for his ministry so it’s perfect!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Installation Problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was not installed correctly and still having problems. Each time I called Geek Squad Support, they made the problem worse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good way to get Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about subscription versus purchase but in this case the subscription made sense for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office suite works very well. Not sure I like having to pay for it yearly but will see how that works out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    President

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tech support when i needed it mist for business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what you need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal with printer and needed microsoft something.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I had purchased Office 365 from Best Buy, for some reason it got activated on the date of purchase. I did not install it until over one month after purchasing and consequently lost one month of subscription. Not sure yet if this was Best Buy or Microsoft problem but it did not happen with this one. Stiil working on solving the other issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple computers than this is the way to go.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Feel Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, but am very upset that the subscription is only for 1 year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Office 365 for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real happy with the use of Office on a Mac. Apple has their own software for word, excel, email and presentations. I prefer using the Mac software. There are some printing glitches with Office Outlook, Calendar. Apple Tech does not support MS software questions / problems, so technical support is different than Apple/Mac. Staying with one operating system is the best for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, very professional and practical software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine no problems setting up would buy again great customer service and support

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cannot do without this application.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not do without this application on my computer. Could not create and send documents that I really needed to work with. I installed it on one of my computers so far, and did this with the aid and assistance of the people at the help line at Microsoft. Thank you again to them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looking forward install this on our other devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses all the computers in the house in various rooms, and this can help us with ease of planning for job events and our busy personal scheduling. My wife enjoys taking classes on book writing and crafts, and presentations for various events.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office necessity

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an all around office solution. This was it

    I would recommend this to a friend