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Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 11,184 reviews
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this version! It’s user friendly! No complaints

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Keagan,

      We appreciate your review. We're glad to hear that you love Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because my school didn't offer it for free anymore and it's been so good to me. I'm always able to finish and save my assignments in order to turn them in to professors. I also believe that you can use this product on up to 5 different devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish you didn’t have to purchase it every year....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Auto Renewal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only one person that will use my computer and would like to know if this can be changed before the next auto renewal?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Microsoft products for decades. Obtaining online is a great improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m NOT a very tech savvy guy, and had avoided spending the extra money for this until now...and I feel like an idiot for not doing it sooner. Plain and simple...it’s very easy to install and made my work life much easier!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you are enjoying Office 365 Home. Thanks for the review.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great software upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade all Office apps and this did the trick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for high school and college students as well as home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled to install the product, until contacting tech support. I have your updated product on three computers for now, and am happy so far. No doubt this will improve as time goes on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value but heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality screen. Quite fast. Quite heavy though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that it covers up to 5 pc’s. Would like to see a longer subscription period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option for families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With licenses for 5 computers, 1 TB of cloud storage and a bonus 60 minutes of SkypeOut for each user, this is an ideal option for a family, especially with students away from home. One purchase covers everyone at once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy always has Good Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out, this weekend, that Best Buy's prices are much more reasonable than other electronic stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had purchased this sooner. Has many options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is getting better and better love that you can use license on iOS platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the office subscription mostly for the 1tb of one drive storage, word, and excel. The one drive is convenient way to share lots of photos and movies with my family. Its also a life saver for backing up important documents and files. Awhile back I had to take in my car to get fixed and I needed a loaner. In order to get the loaner I had to provide some insurance information. For some reason the app wasn't working but I was able to access a saved copy of my insurance information on my one drive. If it wasn't for one drive I would have been out of a car for a couple months. As far as I can tell ms365 has paid off for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product suits our families computer requirements.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Raymond,

      We appreciate your review. We're glad to hear that Microsoft 365 Family meets your needs.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    When you have kids, you need it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the family is going to use it and it’s unique

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used the program yet! Will be learning in May

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're very excited to have you on the team, Cheryl! Check out some great resources from our Support page to help you with your education: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    A requirement for business; not perfect with Macs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to get away from Office products in the business world. And, it's annoying that the software has moved to an expensive annual subscription. However, it's a necessary evil for now. The Mac office version is OK. It gets the job done. I've found there are a few glitches, particularly with Outlook and PowerPoint, that don't make it 100% functional. And, I've read that these are uniquely Mac problems. Not to mention that Microsoft is often delayed in updating its software to match the newest iOS. So, if you're rolling over to a whole new Mac OS, I'd wait a few months to give Microsoft a chance to catch up. Otherwise, you may run into some serious glitches.

    I would recommend this to a friend