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Customer reviews

Rating 4.5 out of 5 stars with 11188 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 11,188 reviews
  • Rated 4 out of 5 stars

    The company always has good people and products.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything and everybody is always ready to serve what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the whole family! Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jon,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is working well for your whole family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    must have for computer use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still havent decided if 365 is the way to go or not. Just know you need office if you have a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs are function and easy to use and figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    3 in 1 package for Dell computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primary use is ledger account management of Excel. Word is also nice document utility. Used previous version Works on Windows Vista and Windows 7 throught Windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but annoying update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but annoying update.I love the program but I just do not like the updates that have come with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I'm very happy with Microsoft Office 365 program!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with Microsoft Office 365. I was struggling with a smaller free word processing program, but it was frustrating because it did not do everything that the Office 365 is capable of doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter who is off to college next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome softwares

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Microsoft Office full version since 1999. Also started using Office 365 since 2016 at home and work. Overall, all I can say, the more you know about the software more efficient and effective you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value - 5 pc's & 5 tablets. Installation a slow go with wifi, much quicker hardwired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product; still over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer previous Microsoft offers without renewal to continue use.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Couldn't live without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant at first to try the Microsoft Office subscription service but after having it awhile I am vey pleased with it. I have confidence that I am using the latest versions of all Office programs, updates are fast, Office programs work flawlessly. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesssss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t have a laptop and not have Microsoft office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for what I need for my work. Office : word excel power point publisher and much more

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Simple to download and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the option to get a copy of Office that I can share with family members. If I use Office 365 for 3 years then price wise the yearly amount is comparable to what I would have paid for the latest version of Office.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear you are enjoying sharing your subscription.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 2 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was not easy. I spent hours trying to get it running.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy way to get the products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office Professional products for 5 machines! Bonus 1T cloud backup for each of the 5 users!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ComputerGeek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was not easy to install on the computer even when the old account was logged out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great program for family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good because everyone has there iwn one drive

    I would recommend this to a friend