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Customer reviews

Rating 4.5 out of 5 stars with 11190 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 11,190 reviews
  • Rated 3 out of 5 stars

    ComputerGeek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was not easy to install on the computer even when the old account was logged out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great program for family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good because everyone has there iwn one drive

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the annual edition at Best Buy instead of auto renewal because you can install software up to 5 devices. After a year we had replaced 3 of these devices. I also like to get credit for all purchases through Best Buy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jesse,

      Thanks for sharing your review. We're glad to hear that you are enjoying Office 365 Home and it's ability to be shared with others and be installed on multiple devices. We love those features too.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to be able to use when working from home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office. Can't live with it. Can't live without it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Acquire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any trouble with the product and love knowing all upgrades, improvements, etc. are automatic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is going to college and he needs this for his lab top.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase in store, purchase online

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in store, never got product key code on receipt or via email. Contacted customer service for 2 weeks/12 phone calls later and eventually gave up and wanted refund. Then product key code magically appeared! Didn’t care still requested refund. A NIGHTMARE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 works great for the business I work for and everyone gets to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - just like standard MS Office products. Easy to Setup and to share with others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software program is completely essential to the student, personal user or business man.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsot Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the programs. However, Microsoft has it to where you have to pay to use them every year. Also, we had problems installing the programs and had to contact Microsoft. When we contacted them they demanded that we needed network protection and wanted us to spend another $400 to $800 dollars in order for the programs to install. WE WERE NOT HAPPY ABOUT THAT!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    it does exactly what need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, work well and does as advertised. only problem I had was driving 300 miles because my local store person was not too interested in helping me, an older guy, but was more interested in helping the good looking young lady who standing just down the aisle from us

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Office 365 - Everything program that you need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent collection of programs that will allow you do do anything that you need to do on any computer. Create spreadsheets, documents, presentations, etc. with ease. Outlook is a great email program! Have always used these programs and can't live without them!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I neededthe Microsoft office suite for a New laptop I purchased. I chose to go with this version because it gives me the option to install the products on up to five devices in the household. Installation was easy and quick. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and the capabilities it offers!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you love Microsoft 365.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and great picture quality ! Well worth

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the new PC as it is a must have for working from home and school work etc. For just a few more $$ the 6 person subscription benefits the whole family. Very happy with the easy install and sharing feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that when you by for five computers its not all tied back to one email.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great value for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am highly satisfied with this product. I have used every version of MicroSoft Office. Overall, it has been a great experience. It is compatible with so many products. I have recently started going back to university and I am able to complete all of my coursework in a timely manner.

    I would recommend this to a friend