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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 11,138 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps the family with all the needs for documents across all OS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power strip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase. I just bought a new laptop and I wanted to replace the power strip that I already had. Im familiar with this particular band. It didn't disappoint. Someone who understands different power needs designed this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Teaching Necessities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly switch between Office and Google Docs, depending on what I am doing when teaching. For me, the one thing that is always consistent and improving the most is Microsoft Office. I love the "Family" version because we can have one subscription for all the computers and family members we need in our household. I highly recommend to backup/sync all of your Office files and documents into OneDrive. The best part is we never have to worry about buying a new product every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Microsoft product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product and users. Easy access to setup. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Family 365 installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured how to follow the instructions It was a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Best Deal for Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can buy a one time installation of Office or use Office 365. If you have multiple PC, this is the way to go. You can use it for both tablets and PC up to 6 installations. It updates with all future changes. However, you have to renew each year. With the one time approach, it's good but is not updated and a good deal if you don't need the latest and greatest.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review with us. We're really glad that you are enjoying Office 365 Home and that it is meeting your needs. If you ever need anything you can reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never an issue with updating, easy to add to a computer, great deal as price keeps 6 computers with most up to date Microsoft Office

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365 Family is a Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised! Not only a good product but a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's not to love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Great price. Now if renewal could be the great same price or better

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great value for the family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the family, can use on multiple devices and everyone has 1tb of on line storage

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Serves multiple units. Easy to setup with new or renewing old certificate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Price Office worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the cheapest I found for this 6 ppl package, I could install immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap you can used for many devices that is cool

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must have for computer and laptop users. It may be slightly pricey but you are getting your moneys worth since you are able to download the programs onto 5 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. I have my whole family using this software and the best part is 1 price.

    I would recommend this to a friend
  • Pros mentioned:
    Software
    Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Microsoft has gone to a subscription model...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is the standard for basic office functioning in the PC arena and since Microsoft has gone to a subscription model with Office 365... it is what it is. Happy with the product... not happy with the model. I would much prefer to purchase it outright and own it rather than renting the ability to use the software I don't own. Can't have everything I suppose :-)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Doug, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the idea that 6 people can be on my subscrition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family 365 is Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I do wonderful things with it I’m living my best life with this product and great for your every day use very enjoyable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office for MacBooks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the correct product I needed to load on my kids new MacBooks. Easy process to purchase and download. Now I need to get a MacBook for myself :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine, it's a little confusing on how to share documents with others and it doesn't always work to share documents. The Total Tech support person was awesome, but they always are awesome.

    I would recommend this to a friend