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Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 11,191 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Decent Value, Performance Less Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the value is terrific for multiple device owners and users. The performance offers little or no improvement from prior versions. Several features were adjusted without delivering any particularly meaningful advantage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are enjoying the value of being able to share your subscription with multiple users. We love that aspect too.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Multi-User Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this 12 month subscription and are able to use it for everyone in our family for a price far better than what I was paying for an individual subscription straight from Microsoft. Happy to renew next year for this price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    only can get 1 year...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to take advantage of the deal by subscribing to a multi year office plan

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Best Buy store is nearby for fast purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy store is always there for last minute needs. I needed to renew my Microsoft account and my subscription would have expired if I would have purchased it online. So is it great that I could drive to the store and activate the product at home the same day!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the software. Only the issue was using the code to access new software and load it from Microsoft. After several attempts the software downloaded from Microsoft. Currently using the software, particularly MS Word and MS Excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vey great program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would tell everyone it is a very good program. I would let everyone of my friends know.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Microsoft Office 365 Home for up to 6 people. This has been a great value for a household with multiple students and business professionals. It was easy to install and compatible with my MacBook Air.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Hard to process

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East enough to download and install, but when I went to install it on my computer, which had a different Microsoft account, it was a bit of a hassle. I use Firefox and it worked fine with my account for the download. On my husband’s computer, with a different account, I tried in vain to make the download work after I emailed the link, I could only download using Explorer, which I discovered after a bit of frustration. The programs work well with some nice extras. I sure hope Microsoft doesn't jack the subscription price up big time in a year or two once they have a big subscription base.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very east cost effective way to purchase software. I was skeptical at first but worked out well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Brilliant solution for multiple software users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional value and superior solution to the problem of getting software licenses for multiple users. For decades I have bought licenses that become obsolete in 2-5 years and paid more per license than this 5 user yearly subscription will cost. Brilliant!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sastified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good product for school projects but the price to expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Only Way to Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office that upgrades itself, always up to date, includes 1 TB of storage for each person, this power puts Google and other offerings to shame. I would not try to create the documents and projects I do any other way.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Very pleased with my 365 Word program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the word perfect program last month and I'm very pleased with it. We can have five computers or phones connected with this product. It is a joy. Also I have Geek Squad protection on all my items so I just can't go wrong. It is a thrill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for home or work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to put on the new laptop I purchased. Quick and easy to install and setup. I use these programs for work files as well as personal. Newer version than I was used to so I spent a little time getting familiar with the changes. Must have software!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold on using this to save on cost. Have used as of this date and like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy transistion from Office 2007

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when upgrading to Office 365, I was apprehensive about the change. but not to worry! The upgrade included great enhancements and the tutorials made it easy for an old geezer like me.(over 70!). Great Job Microsoft!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    D365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MICROSOFT 365 FAMILY IS A GREAT AND FAIRLY DECENT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for my niece my daughter read the reviews and told me what to order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 365 Office package is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the automatic updates on the 365 office package. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for it is microsoft making a few dollars every year.

    I would recommend this to a friend