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Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 11,191 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really was interested in this product so I could have the cloud saving and is working very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a great product just wish that it was offered for more than just one here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 does all it says and does and more, works for all what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365 Home for 6 users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office 365 and its earlier version for years. I have always appreciated the ease of use with the different programs available. Now I can update yearly on all our computers, etc. It adds up to a great savings annually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 does everything I need. The program imported all my old documents without any errors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for a family and school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it updates itself so maintaining it is a breeze. Able to load it on multiple computers is wonderful for the family. Getting use to the idea of cloud storage. There is certainly enough with 1T.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Still the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the yearly subscription cost! How much money do you need Bill? But, been using this program my whole life it seems and it's almost second nature to me. So for comfort and ease I will be sucked into the yearly payment.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my purchase of Office 365. It has enabled me to have the tools essential for the work to be done. And it has been helpful to have all the computers set up with the same program, so things can be done easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pages is great but having Word is nice when a your looking for familiar templates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The updates are better than expected. Using other programs more than Wor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is today's way to have MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 for 5 devices is very convenient and cost effective way to have MS Office.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got response concerning return of this Item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted several times to return this item when I cancelled the purchase that it came with. But I was never given a response and when I attempted to get a person on phone I was never connected to the applicable person. I still have not received a refund even after cancelation of the item it was ordered with. I am terribly disappointed with this purchase and lack of profesionalism in returning fuds to my account.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 1 TB online storage. Hope it stays that way included in office.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    greedy little Gates

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a rip off. It used to be years ago that you could buy the Suite - it came on a disk and there were no limited number of devices. These days you have to purchase a subscription? Ugh...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The next MSFT has done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great. If you need to have a solid office product this is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it is 5 license for users, each user with some devices, I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft Office for years and it's never let me down!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This was great. My mom and I both needed it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. I am able to share with my family..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are taking advantage of being able to share Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    Expensive, but OK.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family 365 probably is more affordable than the perpetual license, especially if you wanna have an up-to-date MS Office experience, and share the subscription with up to 6 people But if you think the perpetual license is your thing, by all means, get Office 2021. In my opinion, the perpetual license makes more sense if you don't really care for the new features and only want to upgrade your Office in 10-12 years. There are always free Office suites, you can get if you don't like spending money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office On-Line is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Office online is awesome to have and can sync with multiple computers in the house.

    I would recommend this to a friend