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Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 11,191 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 was purchased for my son for a Xmas grad present and he is loving it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This edition of Microsoft 365 Family is easy to use and provides all the necessary tools to create excellent reports and presentations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft makes it difficult to work offline, but I need to be able to. If you want to view a non-Microsoft file, that, too, is a pain. I’m not a fan, and don’t appreciate the necessity of a software subscription. But I need compatibility.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overly complicated hassle

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overly complicated to download, install, and set up. Way too many useless "improvements". Just stick to what works, and do it well. Only using for continuity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great savings! I don't have to worry about renewing the software every year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used theOffice suite of products for many years. This product meets my expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does what it's supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still dislike having to purchase this as a subscription and that Microsoft requires auto-renewal. They know that they have our business, so why rub it in? Anyway, it does what it is supposed to do and we'll keep buying it because we have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products provides you with several options for the various different documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    probably worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    probably worth the cost, however discouraged by dominance of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost as important as the computer itself! everybody uses Microsoft Word these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been pleased with this product in the past.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have a product like this for my computer. Will get it again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best deal going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly can't see why anyone would purchase an Offixe 365 Personal acccoubt when you can get all the same features TIMES FIVE for just 30 more dollars with an Office 365 Home Subscription. There is no downside here, just a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, have used it many times, very happy, will continue to use this product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Happy Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recent purchase of a new computer at Best Buy seemed to go well. One thing that did NOT transfer from old comp. to new was my MS Word documents file. I have had two sessions with Best Buy Geek Squad techs and one with a Microsoft rep----I am VERY inept when it comes to computers. But as of tonight I STILL do NOT have access to my Word document file. I am beyond frustrated and can hardly bear the thought of another attempt to restore access to those files, though I know I will have to try again soon. I desperately want access to my files again but the process has NOT been easy to date and none of the professionals I've contacted have found an easy way to get me what I need.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    perfect for my documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the office 365 gives me all the tools I need to create documents just the way that I want them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 took a little work to get activated, but has worked very well ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always appreciated Microsoft products. The tutorials are great for beginners.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Hire Mean Old People - Bad for Business!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy failed before they even delivered. The old guy that was the sale guy, Was old, slow and would not speak up! He was extremely frustrating to deal with and had a bad attitude. He knew my husband and I were needing to stack the machines, that we needed the washer and dryer delivered, stacked and hooked up. I ask about it three times. So the jerk of a sales person didn’t include the stacking pieces. So when the delivery guy called I reminded him we will need them stacked, he said there is no hardware included to stack them. So I called to have that added to my order. I had to call three times and 2 of the times I was placed on hold, covering an hour and a half, most of that time on hold where no person ever picked up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best bundle for my family. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't need to talk about Microsoft Office which as an excellent product as such.

    I would recommend this to a friend