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Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 11,191 reviews
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Standard office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One can't imagine having a computer or laptop without Microsoft Office, but manage your subscriptions carefully. When you purchase this, you must provide a credit/debit card for an auto renew subscription. After purchasing, I realized that I had an existing subscription from a previous purchase that I could transfer. However, after 15 days and not using the registration key on this product, I received a "prorated" refund of half of what I paid. Think about that...50% prorated refund for 15/365 days of a subscription I never activated. No, Bill Gates won't send me $0.10 for each email I forward to make up the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting use to, however this product never fails to deliver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great ... much better than previous traditional CD install versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need this to do office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get business to have outlook but it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to go if you already know MS office suites and want to keep up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for the kids to use for school projects.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem of trying to load the program on to my computer. I took the software along with my computer three times I they could not help me because the system was very slow. I finally did it myself again and it worked. Best buy could not help me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Good office suite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 provides an avenue to keep your Office products updated although it does create a recurring expense. As far as the individual products, they are typical Office suite products although the new Outlook 2016 is somewhat painful to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have a subscription for up to 5 COMPUTERS!!! Great idea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office 2013

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program especially when you can share it with 5 computer/devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy way to keep MS Office up to date on multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No surprises. I'm very happy with my new purchase of Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to purchase than on the internet, would much rather buy in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the 1TB storage alone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended my existing Personal subscription to Family! Great deal, with the ability to share Office and more importantly, 1TB OneDrive storage for each member (up to six).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    365 Family 12-month subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 365 Family subscription met my needs, and gives me the flexibility to share w/ the rest of the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish Best Buy offered a digital download; would have been much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product and would recommend this to friends

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Up to 6 people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the value of this package because you get everything in this bundle, including Access, which I use a lot. The fact that I can load this onto 6 different computers is a huge plus.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rusty,

      Thanks for sharing your review. We are so glad to hear that you are loving the ability to share your subscription. It's one of our favorite features.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the extra cloud storage it comes with. That is really a plus. And all the online pre-made templates keep me fron having to reinvent the wheel sometimes. It is a bit pricey, but some Best Buy rewards can help with that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Home Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new computer and have had Office in the past so this was a "necessity". Have installed it on both my wife's and my new computer and emailed it to our grand daughter to install on her computer.

    I would recommend this to a friend