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Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 11,191 reviews
  • Pros mentioned:
    Performance, Software

    Rated 5 out of 5 stars

    Microsoft 365 Family Subscription

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription has been a huge help for my household. Setup was quick, and it works smoothly across Windows, Mac, iPhone, and Android. Each person gets their own 1TB of cloud storage, which keeps everything backed up and easy to access. Word, Excel, and PowerPoint run flawlessly, and the shared features make school and work projects easier. Great value for families who use multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The place to buy HP Toner for my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate that Best Buy offers price discount on HP Toner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the auto save feature. Otherwise, it has many positives.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Office is an even better program now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is the way to go. Having five devices covered with one purchase is a great thing. Though having to resubscribe every year isn't ideal, it beats having to purchase it all over again when a new version arrives.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Subscription

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and needed to get work done on the computer. Good deal along with computer purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great app. for my office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app for my office that is very efficient for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product to cover the household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to have all platforms in my house covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its about time that MS came up with this subscription like service.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great software everyone needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this software and installed it on two brand new laptops and use it daily. We opted for the yearly subscription so we can update every year and get the new version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical and Worthy Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of this product was worth every dollar, especially for someone like me who utilizes Word on a regular basis! The updated features of Office 365 are pretty cool!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are enjoying Office 365 Home and that you find it a worthy investment.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Not easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went round and round to get it installed. For me, I would only use Word..if I can ever figure out how t use it. My husband is ok with it but women know how it is having your husband try to explain these things. Lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office... without all the Jim and Dwight pranks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Microsoft Office in my life as this is the standard in both my work and personal lives so I purchased the 365. Pretty happy with it since it updates regularly. Definitely beats out WordPerfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope this will update itself each year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have purchased the disc and not downloading on the web. Had to have Geek Squad help me install it, fix my problems and transfer my outlook files. In fact I would have been better to keep my 2010 Office than this one, but I was willing to try. I have been working with this new software for the past month now, and the bugs have corrected. The only problem is I use U-Verse with WiFi and my Outlook keeps informing me of meter charges, so it is working offline. There is no extra charges, and I haven't been able to change the settings to accept it. Would I recommend it, not really, I am somewhat old fashion, I like paper and disc, not web downloads.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    use daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needs for school and for my work as well as husband

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like paying every year, however really like the MS Office product. Paying yearly allows me to get updates when they occur. There are so many applications in Office, I have everything I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but installation poor.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a pain in the neck. It did not go as smoothly as I had hoped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems installing mine but figured it out. Great for Students

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great solution for my family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a Microsoft Office user, as my family is, and you have kids, parents, and yourself needing office products on various technologies, this is definitely the way to go. Affordable as well as practical.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good most especially for documents and paper work for homework too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a must have if you need ms office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, just create an account and punch in the key. This is a must if you really need MS office. Google docs is great but Ms office is always better to use

    I would recommend this to a friend