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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 11,138 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is compatible to other stores. Ease if finding abd installing

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great, but makes my Mac a tad slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the Microsoft Office on my Mac. The software is very good and works exactly like it would on a PC. No complaints on that department. Here is the issue: I have some other software on my computer, mainly design stuff, illustrator, photoshop, cinema 4d, etc., which is already a load on it, so when I installed the MO the poor guy just gave up and got unusually slow for a Mac; not PC ridiculously, annoyingly, stupid slow; just Mac slow, which is not a big issue but it can be a pain under some circumstances. It is a great product which can be installed on your iphone, ipad, etc. Love it and would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as we have purchased this before and the whole family can use word or excel and one drive. And Noah from geeks squad loaded it onto my wife new computer for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google docs versus Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure I could use Google docs or some alternative. But we needed a family plan and this worked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    great software suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What could be better than up-to-date software for almost all my basic computing needs. And I can install it on up to 10 devices for 1 annual fee that's less than netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. Has all I need and for 6 different units. Happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going Back to School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money for the family package on multiple computers

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can be said you can not operate withouw Microsoft 365

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Easy to download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy to I stall on our laptop my kids laptop and our iPad Pro as well. It was a great deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great price would recommend for sure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile platforms and many family members

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made great sense to purchase this for several platforms for my wife and I.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Better Office Bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To put it simply, you pretty much are required to use office in daily life anymore. It’s unavoidable. Sadly, we are now in a world where subscriptions are the only cost effective option. If you are going to get office, the family plan helps since you can share the license with some family members. The pricing of an individual license is so bad I just can’t even remotely suggest it… something tells me that’s on purpose though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    MO Family Suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a little help but it has been working well since then. I still have the 4 users left to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I am looking forward to using it after Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    M.s 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is worth the price. Ease and simplicity all in one place. Great value for more than one family member.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is easy to use and a great value for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Good Office update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last office I had was 2007, so office 2016 is a good upgrade. I also like the fact that I can share the benefits with my household, and the 1Tb on OneDrive is just icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Job BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my Windows 11, purchasing online was a breeze, and download was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Multi-use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for use on my lap top & desk top computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Office still best business suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my new Dell, I decided to bundle in a subscription to Office 365 pro, because I use Access. Then my wife got a job requiring Excel. Looking for tutorials to brush up on our skills, I found an outstanding interactive tutorial right in the Excel app. We were happy enough that we upgraded to a family package. There comes a time when the upgrade game gets old, and this satisfies that requirement. And as far as I’m concerned, this still beats the pants off Open Office.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Floyd,

      We're so happy to hear that you found the tutorials so helpful. Give our congratulations to your Wife on the new job.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    New MacBook Air 15” M4 with Microsoft 365!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a great price with my membership. My wife will make good use of it and she is very excited about her new birthday present. she also got the MacBook 25” with new M4 chip. She is very happy!

    I would recommend this to a friend