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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 11,138 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GET SET GO

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple & easy activation for all your school & work needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep was very helpful, and it's nice having a family subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Upgrade from Microsoft Office 2010

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Microsoft Office for many years now, and have always been very satisficed. So far switching from Microsoft Office 310 to Microsoft 365 appears to be very easy, with no request to update a prior document to a new version, which is good. I'm looking forward to exploring potential new features, which I assume there are some! I do hope there's a one time purchase option, and not just the annual renewal option!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    Excellent product for getting the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for ever the new software will give the pro look and feel great product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well put together program . Easy to use. Available for many devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff and product. Easy to use and download.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better product than Microsoft. Two kids in school. One college and one high schooler. Get plenty of use

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easiest Office install yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tossed around this Office365 idea for awhile before finally buying it. I glad I did. Install went smooth without incident. Plus now, I have Office on my iPad. BONUS

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fishing guide

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome deal works great for family, just what we were looking for.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Easy download for 5 computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy, painless albeit longish download for both PCs and MACs. You receive a "key" which is a long series of numbers and/or letters (?) that you need to input once your are on the Microsoft site. It is only a one-year subscription so for those of you looking for a longer term commitment this may not be the software package for you. It is a great way to get an updated, quick download of all your office software. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extension of classic Microsoft Office product line. Works great with a few enhancements over Office.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    easily adapts to mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase Windows for Mac due to my company using excel. Found this very easy, and quick to install onto the Mac and it is completely compatible with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Subscription service far better now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not much to say about it really. It was easy to install and the install code was valid. I find that the subscription version is far better than the 2021 version. The AI suggestions in Powerpoint is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the microsoft 365 for 6 people and we have all loved the ability to use the programs across multiple devices with esch person individual account.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    365 is easy peasy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and use! Suits my new computer to a t! also installed Pilot and AI works great with 365.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    This is my second purchase for this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this yearly for my household. It is more economical and convenient to buy this kind of subscription since I can install it on my macbook, iphone, ipad, and my other laptop rather than buying the one-time office version for each of my equipment. This way I get also the latest version of microsoft office, due to the unlimited updates or downloads for the whole year/365 days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems Microsoft has woke up to the Gillete methodology of selling. Make a good price for the initial purchase and then sell more blades or renewals be it annually or weekly. I have used office products for many years and got into trouble for using a non-supported version Office 2003 Professional. Just happy I had Carbonite to back 12 years of files. Now using Office 2013 or Office 365 as this is called. Have it on all my computers. Will not update to Win 10 without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeping up with technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure this will work out for my computer uses. So far, I have been to busy to install it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    GREAT WAY TO PURCHASE MICROSOFT OFFICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Administrative Professional for many years, I have used Microsoft Office in my office, and also at home in my personal life. I have purchased Office 365 for several years since I bought a laptop. I like the availability to use my purchase on five different computers and five support devices such as my Android cell phone and tablet. Office 365 is always up to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have resisted subscription software until now. I had a computer die of old age and was dreading reassembling the dated software on the new computer. After considering the totality of the situation, i.e., the software programs I needed, the features being offered with Microsoft 365 and what I was already had to pay for on a subscription, it was an easy decision to get the Microsoft 365 package and cancel the old subscriptions. Installation was a snap!!

    I would recommend this to a friend