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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11139 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 11,139 reviews
  • Rated 5 out of 5 stars

    Family use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the easy use and how it explains how to do stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minko software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than in Microsoft store. I did not have problem with installing software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes my MacBook work like a PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a MacBook for several years,but seldom used it for much more than getting my mail or accessing the Internet. I never felt comfortable using Pages or Numbers. Had I put in some effort I could have learned the ins and outs of the Apple software, but Office 365 allows me to turn my MacBook into a PC for Word and Excel. The full Office package is available, but I chose to install only Word and Excel on the MacBook. The main reason I purchased Office 365 rather than the other Office software was because I wanted to install Outlook on our PC and it was not available in the other group.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value especially when purchased with a computer. The saving is great and the additional 3 month helps too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Suite of PC Programs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you use a PC, you pretty much can't escape using Microsoft 365. Microsoft has continued to improve over the years, and I use all the office suite programs. Since WordPerfect didn't survive, I had to resolve that there was no escaping Microsoft Word or other Microsoft products. I certainly prefer it over any product that's associated with that company whose logo looks like a piece of fruit. I am a NEVER fruit user, if you know what I mean.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a heavy user of all the Office suite! The price is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 4 out of 5 stars

    Software update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update Office software, the process was very smooth after I got to the right person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharing MS 365 Benefit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ability to share among family and use word daily for recipes and meeting minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy access and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fast uploaded and easy access. It's has great office and room for six devices great price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Barb,

      We appreciate your review. We're glad to hear that you had an easy installation and are enjoying the ability to use it across all your devices. Just to clarify Microsoft 365 Family doesn't have a device limit, it can be shared with 6 people. All the people that you share it with also get all the benefits of the subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get Word, Excel and OneNote with this license. I am a big fan of OneNote... it has come a long way and I use it on a daily basis. You also get 1TB of OneDrive storage for every user. OneDrive comes with "Vault" folder now that has additional security layer. I have not used it but plan on exploring.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear that you are a big fan of OneNote and that you like the 1TB of OneDrive cloud storage. Thanks for the review.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to sign up. Follow the directions and it will get you there. The price was good especially the fact i can use it about 5 different computers or pass to family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iove my Microsoft 365 that was installed on my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great for the whole Familia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the whole family. Easy to install. My 13 year old homework and projects now A's. The fact that I can add this to my iPad pro a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Necessary for some applications.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, as a Mac user and a user of Mac apps , I’ve gotten by just fine with pages and Keynote as well as the other Apple Office style apps. That being said there are times when for compatibility and just ease, I do my creative and writing in a Microsoft application such as Word or PowerPoint. 365 offers a fairly painless way to have all the Microsoft product on hand for the times which I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can put it on multiple computers. Easy to load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 (6 Lic)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has up to 6 license which it make me easy to maintain for my it product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to purchase online. I received to product code within 5 minutes. Must have for Microsoft Office products. The knockoffs are horrible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best General Solution for Office Applications

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best software for spreadsheets, business documents, and e-mail. Supports POP3 mail accounts, easy to configure as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding value for great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. Installed this suite to both my desktop and laptop with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my Mac. I have a “vintage” MacBook Pro from 2011 that I installed a new seagate hard drive on, I had old files from old word and excel programs that o had saved and moved over, they opened up fine and the formatting was perfect. Very happy. Also, I left gmail due to insane amounts of spam and lack of success unsubscribing, and outlook is awesome. The unsubscribe button actually works, and the email is easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gavin,

      Thanks for sharing your review. We're glad to hear that your installation went smoothly, your old files transferred over, and that you are enjoying Outlook.

      Have a wonderful day,
      Nelson
      Office Customer Care Microsoft