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Customer reviews

Rating 4.5 out of 5 stars with 11139 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 11,139 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    very easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, useful interface, compatible with my peripherals.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for so much technology for the entire family. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent for small businesses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and self learning enough features for making data.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cheapest way to get Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Six people can use Office 365 applications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Affordable great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use affordable aNd easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade the old software on our system and this filled our requirements. Loaded to our desktop computer and the laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microst 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was so helpful in helping me renew my Microsoft 365 when the time came. I didnt have to go into the store, they sent everything right to my email since i needed it right away. Awesome customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value. I use the cloud service & office however, I dont care much about skype. 1TB storage per account is great but few years of uploading Photos, videos, & documents, they start to add up. I would really like it if there was an option to add more storage to each account.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for the whole family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Office is very easy to work with. I love everything it includes (I only got it for word) and find myself having all the different tabs open while I work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It took a while but I finally took the plunge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Microsoft Office for decades. I've always been reluctant and upgraded only when I had to. But newer technologies such as cell phones, tablets, and the Cloud it created a whole new computing environment. So I finally took the plunge and upgraded to Microsoft Office 365. It now runs seamlessly on my PC, my Samsung Galaxy Tab 3, and my new Samsung S9. All my documents are easily stored on the cloud and visible from multiple platforms at once. I can literally update a document on my Samsung Galaxy Tab 3 and see the results on my PC simultaneously. On my PC it runs much faster than MS Office 2010. It was worth the wait. And there were two surprise bonuses: it literally copied all of my set up and recent documents from my Microsoft Word 2010. And it did not remove MS Office 2010 from my PC. So I can literally run two versions of Microsoft Word simultaneously if I have the need.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      HI there!

      Glad to see you are enjoying your experience with Office 365 so far! Thank you so much for leaving your thoughts on it so far. What's cool about Office 365 is that with the subscription you can be sure that you have the most up to date product without having to install a new program. Thanks again!

      Cheers,
      Jonny
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 on my iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for using on my ipad. It allows me to access spreadsheets when I’m not near my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Software
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good program for the money the only down side is that you have to buy it every year.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Works as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full Office package as expected. We bought the one with 5 licenses for desktop, laptop, and mobile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self-explanatory, but cannot stack.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self-explanatory. Easily redeemed on Microsoft's website. Do note that it appears you cannot stack these; you have to wait until your current subscription expires being redeeming. I had to wait two weeks before my existing subscription (from Amazon) expired before redeeming this code from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365: a must-have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft package Is always a warranty of success!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Manager, she’s amazing who cares for her customers. I forgot her name but, she will remember my horrible story with Geek Squad. I bought a computer 3 years ago and asked them to come and connect at my home. The representative I was speaking with told me it will be about 4 to 5 weeks before they can get out. This was a crazy answer, so I returned the computer for a full refund and also I cancelled my Best Buy Account. Thanks to Your Valuable Manager, this year I bought a a computer from Best Buy. Customer service is the key to success!!! Robert

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to upgrade by office program but, this was an easy install with additional features and a license for up to 6 other people. It was a familiar program that I already used. It was an inexpensive upgrade and my family loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great College Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for an English class I am taking and I love it. It is easy to use and to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hitch Free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves every member of my family and we are able to share this without any hitches.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy CD's again. Always updated to latest version. 5TB of cloud storage. 5 users. Great value.

    I would recommend this to a friend