Customer Ratings & Reviews

I am writing to share my positive experience with the Windows 365 Multi-User Family Subscription and to commend Microsoft for creating a solution that truly enhances productivity, security, and convenience for families with multiple users and devices. From the moment we subscribed, the setup process was smooth and intuitive. The centralized management of multiple accounts has been a game-changer for our household. Each family member has access to a secure, personalized Windows environment—whether working from home, attending online classes, or simply staying connected. Some highlights I particularly appreciate: Seamless integration across devices, making transitions between PC, tablet, and mobile effortless. Strong security protocols, giving peace of mind when it comes to privacy and online safety for younger users. Automatic updates and cloud syncing, ensuring all users are on the same page with the latest tools and protections. Cost efficiency, allowing multiple users to benefit from a single plan without sacrificing performance. The subscription has truly lived up to its promise of making computing more accessible and reliable for modern families. I would confidently recommend the Windows 365 Family Subscription to anyone looking for a stable, user-friendly, and collaborative digital experience.

Microsoft 365 with Copilot makes my day to day work so much easier—it saves time, keeps me organized, and gives me a great starting point for everything I do. I also love how easy it is to share with friends and family!

Much better, in my mind, than earlier versions of MS365. This was very easy to install and use. Still figuring out OneDrive, but it looks promising.

Microsoft 365 Family is a comprehensive subscription designed for households—offering premium access to Microsoft’s productivity apps and services for up to six people. It’s ideal for families juggling work, school, and personal projects while needing simple, reliable tools that work across devices. The plan also includes 1 TB of OneDrive cloud storage per user (up to 6 TB total), making it easy for everyone in the family to store documents, photos, and videos securely online. Automatic syncing and backup help prevent lost files, and shared folders simplify collaboration between family members. Great value for multiple users — up to six separate accounts Full-featured Office apps with continuous updates Large cloud storage per person Strong security and parental-friendly features Works across devices and platforms Some features might be more than casual users need and Subscription cost adds up over time are the cons of this product

I purchased Office 365 to go along with a new desktop. The installation was relatively easy, seeing as I was moving from Office 2016. The whole process was straightforward and everything opened as expected, as long as you had an account already established. The only real issue I had related to Outlook and getting it configured to accept/connect with existing profile definition. I don't think it was a problem with the product but rather establishing the connection based on IMAP or POP values. It's all greek to me since I'm more of a mainframe programmer than a PCer. Anyway, after quite a bit of trial/error, I was able to get Outlook to work and pull up my stored emails in the old PST file, as well as all the new queued up emails (400+) It was an "interesting" exercise and hopefully I get a better understand of the process by the next PC upgrade. I'm just happy with both the new desktop and being current with 365. Would do it again...

I've been using Microsoft 365 for a while now, and it has completely transformed the way I work, study, and stay organized. Whether you're a student, professional, or managing a household, this subscription is a total game-changer. What I Love Full Access to Premium Office Apps: Microsoft Word, Excel, PowerPoint, Outlook, and OneNote are all included – and these aren’t the basic versions. They're feature-rich and constantly updated with new tools and AI-powered enhancements. 1TB of OneDrive Cloud Storage: I love being able to save my files to the cloud and access them from anywhere – whether I’m on my laptop, phone, or tablet. It keeps everything backed up and in sync. Multi-Device Access: I can use it on all my devices (PC, Mac, tablet, and smartphone), which makes switching between workspaces super seamless. Security Features: It includes ransomware detection, file recovery, and email encryption tools to help keep my data secure. Regular Updates & New Features: Microsoft 365 is always improving. New templates, design ideas, and intelligent suggestions keep everything feeling fresh and professional. Great for Families Too With the Family plan, I can share the subscription with up to 5 other people. Everyone gets their own 1TB of storage and personalized access to all the apps.

The Microsoft 365 subscription gives you the latest productivity app, such as Microsoft teams, word, PowerPoint, outlook, OneDrive and so much more, Also the ability to install on PCs, Macs, tablets, and phones.

Easy to install and it contains all the software as described. I highly recommend this for families with multiple devices.

I purchased the Microsoft 365 family version. It was easy to download and then I invited my husband to put it on his new computer through an email. The process of putting Microsoft office on both computers was very easy to do.

I've used the Office suite for years and years, and have been frustrated at upgrades. With a number of laptops and desktop computers, when Office 365 offered a 5 machine subscription with 1 Tb cloud storage for each install, plus web access to the apps as well, it was a very easy decision. If you upgrade with each new version, which if a good idea of you consult and your clients have different versions of Office, the price of the annual subscription is actually much less than 5 upgrades for the full office suite. Plus the patches are just about invisible and very much better than the old way. I really like the way this works.

Nobody likes paying subscriptions for software, but this is one of the better values, especially if you have a family of 5 or 6. I used to get by using one of the old stand alone versions of Office, but I've been an Office 365 subscriber for several years now. I have to admit that I like getting all of the latest software updates automatically and having the cloud storage that allows me to sync devices and makes document backups easier. Overall, I think it's good value.

First time to try the 365 version of Office. I like the convenience and updates online without keeping up with another CD to load, but the light, low contrast and page layout of Outlook slows down the scanning of emails in my Inbox and other folders. I prefer the single line, black text in straight columns as before (Office 2007-sorry, I'm slow to upgrade). It also seems to be too much to strap on to this older technology all the new features and technology of online, live and SEO systems like the Google/Gmail enterprise. It just seems to be stacking changes and new capabilities in layers without a lot of smooth interaction. It really slows down my machine. The price was great for 5 licenses and it gives me a full-up capability for one year to allow me to decide if I'll stick with Office as I have since the beginning or finally drop it for a new generation of technology. When it became too hard to put two gmail accounts into the older Outlook, I was already on my way to shifting away from Office because now I have to go online to check one Gmail account and the other is my primary in Outlook. If I do drop Office I will greatly miss the sorting and searching ability of Outlook over Gmail, etc. I would still recommend it, with caution.

We love the Microsoft 365 software. With 2 daughters in college this past year, all the Microsoft software was used at some point in time. And being able to access the software without an internet connection is a huge plus. We recently upgraded to a family plan because our youngest daughter's free subscription was coming to an end. Best Buy was extremely helpful in getting our annual renewal changed from a single subscription to a family subscription.

This package of software is just what we need for our home computers.

MS 365 Family (6 License) was easy to install and activate. Look forward to using it in 2026 and beyond. Best Buy makes is easy with email activation where I can go back if there are any problems.

I use all of the apps for college, and this makes it so much easier to have them all together along with Co-Pilot

Watch out for ads that want you to download meaningless apps during the loading process. Instructions were not very clear. But other than those it is a good product

I like that it can cover 10 devices per person and make ctosoft has been a reputable brand. It was a good suite if software including defender.

I know what you are thinking. Is it worth is it hard to setup? That’s a lot of money. Honestly this was one of best purchases I have made in long time setup was super easy and to add my wife to the family plan was easy and I fixed two problem really quick bit of us need word

This product was what I should've been sold when first in the store. Instead I was sold the one for individual use. It seems to be working fine still not thrilled that you have to rent it. Used to be you could purchase and load onto your computer. This means that someone is getting revenue from this product on a yearly basis.