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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 11,214 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and I save some money getting this by year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family 5 user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This loaded up just fine on the 5 computers that I bought from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family Savings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microsoft purchase for a family and you save!We each get our own account. It was was easy to install and you can access your documents online from other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I this program at work and I was not very good at it, Having it at home make life a little better and work less stressful

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you have more than 1 device. 2 laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family three sixty five is very convenient to the family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything you need related to Office in one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know when I purchased my first Office product, but I keep renewing it to the latest because It has everthing I need and with my All Tech discount, is a GREAT bargain. I'd be lost without it. Oh, and was easy to install....all online.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price and you can use it on multiple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good !!! I am using every day and no complaints

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 3 out of 5 stars

    Sadly not a good review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I got the FAMILY, was my wife used OFFICE 365 from work. She retired and had built quite a EMAIL list on OUTLOOK and now we find, it does *NOT* fully work where another software has NO ISSUES. We were told by three ( 3 ) ISP .. that ".. Outlook 365 is broken and Microsoft told them, they are NOT going to fix it." I WILL NOT BE RENEWING ..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy download

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to download and start up, same great program

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought just for desktop OneNote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OneNote is the MVP! I love this Suite. I barely use the others but OneNote is everything! I use it for work life and home life. No more dozens of spiral notebooks laying around :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bertin N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this product. It has all office applications.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works much better than Office 2007

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because my office 2007 was getting dated and I needed a program that would be like what I use at work. Office 2007 support is coming to an end, so with this I can upgrade all my computers (up to 5). I know I'll have to pay once a year, but it's up to date, has all the programs i need and Outlook is sooo much better. Mobile apps work well also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my middle school daughter and share it with my sister in college. Both find it super helpful to get work done and easy yo use. We just had a little bit of difficulty installing between the 2 computers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cheapest way to get Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Six people can use Office 365 applications.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for so much technology for the entire family. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of Office 365 is outstanding. Not only is the install and setup easy, but the continuous updates keep the product up-to-date. Also the ability to use on multiple devices and OS makes the transition very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great for self install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for self install, great for small business, and personal use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a very old version of Office and wanted a new version for myself, my wife, and my granddaughter in high school. This product has served my well for years and I wanted to keep up the newest version. My wife likes the features and it helps my granddaughter in school.

    I would recommend this to a friend