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Customer reviews

Rating 4.5 out of 5 stars with 11139 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 11,139 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Jury out on this thus far,,,but ok thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a money making deal for Microsoft. Instead of each person buying the Office package for around 100 dollars each, now you can get this product for yourself and 4 friends for 100. Here is the catch each year from what I understand you and your friends have to renew their software for about 100. If this is true, I would suggest that you just buy the individual software and go with that and the updates to it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales team was great. I also had the easiest time installing this one and canceling my old one. I'm enjoying this version much better. Its less complicated to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for myself and then one for a family member, great choice with Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old version of Office for Mac and I wanted to upgrade it. I really liked the fact that we can upgrade versions with our subscription which worked out really well as within a couple of days after purchasing this software, the 2016 version of office for Mac was released and we were able to do this free of charge. Installation was easy. Not too thrilled this is a yearly-subscription but overall; I'm happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The "New" Word in "Word"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this product four stars out of five because I love writing and Microsoft Word is, for me, the near-perfect vehicle for my literary creativity. In addition, Microsoft Word 365 gave me further reason to be enchanted: Installation without having to insert a disk! I was surprised at first; I initially thought that something was missing. However, I quickly warmed up to that orange card. It's an excellent improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, nice staff. Knowledgeable on the products and if they didn’t know an answer they would find out. Easy to pick up order. 10/10 experience.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Options Appreciated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the many options in the subscription, even if I don't feel the need to use many of them. I also appreciated being able to use it among the family on more than one computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Feyzullah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought a computer, I also bought office programs, I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily and I get updates all the time of the most current products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this for opening my existing worksheets on my laptop. I don't like this online version of office as much as the stand-alone version. However, it does not eat up as much hard drive space. The one thing I was not happy with was the activation. I did not receive product key automatically with purchase, and it took way too long to have issue resolved. There was no way to get to a live person to generate product key. I was forced to go through electronic red tape, and 3 separate help desks before getting to a person who could help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adaptable and good deal for family, i am very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my middle school daughter and share it with my sister in college. Both find it super helpful to get work done and easy yo use. We just had a little bit of difficulty installing between the 2 computers.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on my Mac and it works perfectly fine. It was easy to install too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 was very easy to install and I like the continued updates!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. The price was reasonable and it was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    The classic is back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter's computer, my PC and my wife's I-pad. Works great with easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great progrom for using and learning Word and Excel, very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy made it easy to upgrade license

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M365 is essential to our work and home needs. We needed to upgrade from Personal to Family M365 license so that each family member had their own copy of Office on their devices. I did not want to lose the $ spent already on the Personal license. The store recommended I call the 800 number -- I called BB and they refunded me the pro-rated amount for Personal so I can buy the more expensive Family license while I was at the store. Though odd, this process was super easy and the 800 service tech was GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything you need related to Office in one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know when I purchased my first Office product, but I keep renewing it to the latest because It has everthing I need and with my All Tech discount, is a GREAT bargain. I'd be lost without it. Oh, and was easy to install....all online.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good, still overpriced

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They definitely rely on built-in insistence of this program over something cloud-based like Google Docs to continue to charge what they do. But overall, the program is good.

    I would recommend this to a friend