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Customer reviews

Rating 4.5 out of 5 stars with 11139 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 11,139 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dragged my feet on going to 365 but now that I have it I am very pleased with its speed and features

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Family Share!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to allow my older kids to use this package to learn the professional suites they will be using soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, the display and features are on point. The cloud storage capacity. Is beyond enough space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoyed using Word and Excel. They're very useful tools in everyday life; and they're user friendly for basics, easy to learn for more complex needs. I haven't installed on other devices as yet to know how well additional sign-ons will work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for five computers so not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel is the best software ever written in my opinion hence the 5 stars. Otherwise, it works, what else is there to say

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for up to 6 people on the same plan. Microsoft has the complete package and it is convenient to be able to have at least the 3 major items necessary for every task from writing a document to completing a presentation.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best suite of office apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might seem like you’d be better off buying it once and not the subscription, but subscription is better because you don’t have to buy upgrades every year. You automatically get all the latest with the subscription and can share it with up to 5 people.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365 Family Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent produce and reasonably priced. I love it and it works for both personal and business.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Everything you need for work, business and school!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use it everywhere even on my S22 Ultra! And have friends and family using the 6 accounts it comes with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a bundle like for effortless work obligations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These programs are so easy to use, and have helped me immensely with setting up my online classes!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 4 out of 5 stars

    Good MS programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are useful programs to have on my laptop to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety / Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what my husband and I were wanting as a safety / security measure with our new lap tops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great package for the price across 5 devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed and a great value to use across 5 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MS 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple and sharing this product with others in our house saved us quite a little money for this year's subscription. Migrating from a personal account to a family account is not intuitive since a simple upgrade is not possible.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need training to install what you sell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because MS states it is required to access Outlook Classic. After 6 visits to the Geek Squad from 2.5 to 5 hours, i have another session scheduled to attempt to get it install and working ... even purchased a new laptop and still no success with any of the 4 laptops

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Free with Samsung SSD purchase...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already a 365 subscriber prior to the complimentary offer after Samsung SSD purchase. Miss the once and done purchase vs subscription base, but everything is subscription base these days for companies to have automatic revenue streams.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Excellent idea, except for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed to find out about Windows combining all of it's applications onto one downloadable pack and am still impressed with it's new look and how simple it is to facilitate. The one major drawback though is the necessity to renew the subscription (at a premium price, mind you) annually in order to continue using these awesome applications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mimi’s projects

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download on all devices. My daughter was also excited she was able to download it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple computers, this is the best choice. You can install on 5 PC or MAC's and 5 Tablets. This is a yearly subscription--but still is the best if you have more than 2 computers. The cost of buying multiple licenses would far exceed the yearly subscription...plus you get all updates, if they come out with a newer version.

    I would recommend this to a friend