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Customer reviews

Rating 4.5 out of 5 stars with 11139 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 11,139 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase every, even shared with family members ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for multiple device needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple devices that need Office applications then this is what you need. It's pretty easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems so far, what I like is that its constantly updated....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 for Surface Pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Office 365 subscription to use on my new Microsoft Surface Pro 3. This is the same suite of programs I use at the office where I work. The installation was simple and straight forward. There were no issues with the installation which went quickly. I will be upgrading my home Desktop PC with this suite in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft 365 for my household up to 6 people. I have not used it yet, but another house member have created documents and found it very easy to install and use. The only thing I dislike is that it have to be renewed each year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed by the ease of setup, value for the money, and auto updating of the software. The ability to install on multiple devices and use the cloud to access your documents from anywhere is well worth the cost by itself. The Best Buy staff was extremely helpful and had the answers to all my questions during the purchase process.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    FUN AT THE OFFICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is effective software for a busy world Best Buy had me off in running in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks like normal office products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I had Office 2013 on my old laptop I needed to update my wife's system and have full capability on my iPad. So far I have installed on my new SurfacePro3 and it works well there. One small glitch installing when activating it but got it working and no problems since. Will add to this after installing on my wife's system and iPad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my office, it worked great with easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, amazing experience in the store. Will recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    mother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 365 microsoft is very easy to use once I figure out how to install never had to install any software before, but i love it everything I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying three times unsuccessfully to transfer Microsoft South Africa's account to the US, I purchased a new Microsoft US program, which was successfully installed in my laptop by a member of Best Buy's Geek Squad. So glad that now I have no problems with the system and appreciate the expertise and friendliness of Best Buy Rock Hill staff. Solveig

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft-365 Family (up to 6people) 12 month sub.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Family 365 (up to 6 people) 12-month subscription is wonderful for us to have & Best Buy is always there for you. Absolutely Great!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT....IT WORKS GREAT WITH ALL MY COMPUTERS THAT WE HAVE IN OUR HOME.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Spreadsheet makes this a necessity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use Microsoft 365 to its full extent, but I do for the spreadsheet. I use the spreadsheet to create values and do my budget. For that it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    What You Expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what you expect with Office 365. I’m able to use it on my desktop, laptop and iPad. Only disappointment is that I haven’t figured out how I can get my contacts and calendar shared between devices. I’m sure there is a way, but not easy to determine through Office Support. I’ll do more research when I get the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family - 12-month subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this program. The Geek Squad helped to install our software upgrade in almost no time at all. They were very helpful explaining how the new applications worked. We are always so glad that they are there for anything we need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!……… At least, now I do. I’m slowly getting used to it being online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent up to date programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to navigate. Kept up to date. great new features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for family having a student and working member of the family.

    I would recommend this to a friend