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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 11,215 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and reasonable price for up to 6 people. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great on all of my devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this installed on two of my three devices and everthing works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365, solid office apps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 renewed easily after logging into my Microsoft account and entering the product key. Word, Excel, Outlook, Powerpoint, Publisher, Access and OneNote all activated and work as they should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop came with windows 11 pre installed, very easy to buy online from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    No cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have the software and not have to put everything in the cloud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work from home.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs this if they don't already have it. With working from home this helps a lot. I'm able to do my job as if I'm actually in the office. So yeah, good buy as far as I'm concerned.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We couldn't agree more! We're very happy to know that Microsoft 365 is helping you meet your goals while working from home.

      Tom
      Microsoft Office Team Microsoft

  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Product to get everything done

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can have all these benefits on my phone if need be. Microsoft 365 offers everything I need to get the job done at home or on the go! Only downside is the yearly subscription!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MICROSOFT 365!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 OFFICE IS WHAT YOU NEED TO HAVE ALL OF YOUR DOCUMENTS PROFESSIONALLY DONE!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Office suite programs since the 90's. I prefer Microsoft over the freeware Openoffice. Have never had a problem with Office programs when it comes to compatibility with other programs. Love the One drive feature and being able to share things with others via One drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to update my personal 365 to a Family 365 and it worked great. My husband loaded the Microsoft 365 on his new computer without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software package for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You reaaly have no choice but to get this. O364 family is perfect for us. Everything we need.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Family MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had reservations about the MS Office suite per subscription. However, I would have to say 6 months into it. It is a good deal. In that you acquire the updates. You also get space online to place files. In this package I acquired you can put it on difference devices that are yours / family. I have on my laptop, wife laptop, cell and iPads. I am adjusting since I am used to buying as opposed to subscription. I am not used to paying yearly. However, I have the assurance I get all the new updates without issue without having to buy software / or buy an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Pretty much defacto office package...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to say about this iteration of office. I still prefer to purchase software and own it, rather than rent it yearly, but economically, it probably makes sense the more I think about it. I just don't look forward to stacking up yearly/monthly charges if i had my druthers...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just got to have it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it were cheaper but does what you need it to do when you need a spreadsheet or word document.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for family

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is the best out there. Its so convenient and can be used with other computers too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was tied to a laptop purchase for my college student and a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just what i need to run the business i am in charge of.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well for Apple users.!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an updated Microsoft office is great although there is a learning curve but so far fairly easy to navigate. Would recommend for Apple users that had a history of work computers (not Apple).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      That's a great point! We pride ourselves on creating software for all, and design our products to be accessible and functional; no matter your experience level. We're happy to hear you have enjoyed your time, and have found the system easy to navigate. We appreciate you sharing your thoughts with us!

      Best,
      Brad - Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, easy use (although take that with a grain of salt, I’m professionally trained in Microsoft programs)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Buying Office online

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase software. Was sent code and downloaded with ease

    I would recommend this to a friend