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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 11,144 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Family Sharing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good investment. I share this subscription with the family and we love the endless possibilities.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product for both professional and personal use. The representative was very helpful and knowledgeable about the product. The price was also reasonable in comparison to other stores.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great deal glad I bought it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on it because I'm a plan holder works very well use it a lot already

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So glad I made the purchase. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent price but it's yearly subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only rating it 3 stars because I have to pay a yearly subscription. It's lame that Microsoft is doing this. I guess it's ok because they give you 1TB of cloud space for each user. Other than that, it works great for the program's that's included.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello AbbySeth, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 4 out of 5 stars

    Wish It was cheaper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the office suite. I wish it were cheaper especially with google docs is free and is getting more and more on par with office products. I hope Microsoft will eventually go back to let you do a one time purchase with yearly updates that are free. I remember the days you could purchase the whole suite and have it for years rather than paying a yearly fee. If they plan to keep the fee than make it half the cost to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to update my personal 365 to a Family 365 and it worked great. My husband loaded the Microsoft 365 on his new computer without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Support Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Customer Service support to change from a personal subscription to family subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GOOD BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT FAMILY PACKAGE! WORTH THE MONEY. A GOOD BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff to have. Provides me and my family members with access to its outstanding features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Evolutionary change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated but familiar. I still find Office more versatile than the Apple Pages and Numbers product for my work. The exception is PowerPoint which still is nowhere as intuitive or polished as Apple Keynote. The layout is a bit more Microsoft than Apple now, but the functionality of the programs outweighs this negative.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Microsoft bundle for a reasonable price for 6 devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic program is very good and easy to use on a mac

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    up to date expanding new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OFFICE 365 is my preferred choice it is always updated and fully functional office addition. New and expanded functions help keep everything current and accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professor

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 allows me to work from home and my kids to get their schoolwork completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase to use on my laptop with my family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been great! I know nothing about electronics, so it has been pretty easy to follow the instructions on setting it up & when I ran across problems, I got the Geek Squad to help me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft Office 365 at Best Buy after seeing it at the Microsoft Store so that I could get Reward Zone Points. One Drive that is feature of Ofice 365 is great to start something on the computer and then edit on your tablet and then go back to it on your computer with ease. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product has proven to be very useful when it comes to word, excel, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to install on multiple devices including my phone

    I would recommend this to a friend