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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 11,216 reviews
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for whole family. Staying track on being productive and sharing storages across family devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Too early to tell but looking good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am upgrading from Windows 2007 and this has a completely different organization and feel. Took it to Africa with me and found myself melting the barriers with it as it does have some intuitive feel. Now spread over two computers and suffering but optimistic that "this to shall pass".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know yet if it's more advantageous cost-wise to do a membership compared to buying it outright, but it's nice to know I'll always be up to date. Easy to download and use. I like the newest versions.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent!!!!!!!! Recommended. Is for all of family. Excelent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    A Great Office Suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suite of programs. Fortunately they haven't changed a lot, so I'm starting to get back in the groove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family-Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about this product. Always nice when it includes family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an useful thing to have, too bad we can not use these programs without these but hey it is useful to have anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 on my iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for using on my ipad. It allows me to access spreadsheets when I’m not near my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read horror stories with people buying this from Amazon, but put my trust in Best Buy. Very straightforward to install as well as share available licenses. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great program package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these Microsoft programs for many years and would say there is not better system on the market today. I have also used a number of similar programs that are cheaper to purchase, and some are even free, but none will do everything the Office package does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professor

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 allows me to work from home and my kids to get their schoolwork completed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for a needed item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value here for the whole family to be able to have Microsoft applications. I really like the family option instead of having to purchase the programs individually for each computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great software addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Office 365 prior and believe it to be the best product for the price. Although some software is installed on NEW computers, it appears older systems have to pay the renewal fees now. Yet, Office 365 has ALL the software at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I got my new computer and thought maybe the family members needed and up grade .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office download for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded to one laptop and planning to download to 2 additional family laptops. Working well so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft doesn't disappoint with this product. Using it for a family that needs Word, powerpoint etc. With the suite of programs it is easy to download and multiple users can be added .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this purchase with a computer for my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for my children for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my children's new laptops. So glad to finally have an updated version of this software! Works great for their school work! Still have office 2000 on my desktop! Will load onto my new laptop which I'm still researching, once I get it! Was easy to load.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good for replacing an old office program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter to put on a new computer to replace our old version of Microsoft Office Professional with publisher that is no longer available. It was the closet thing we could find. It is not the easiest to learn as it is set up very different but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    happy with my product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with our microsoft 365 family 12 month subcription. I certainly would recommend this product to anyone. I shop at Best Buy and have always been pleased with their products and service.

    I would recommend this to a friend