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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 11,144 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Easy to install and use, familiar product

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Review for Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had let my Microsoft 365 expire and wanted the software added to my new laptop, and I was able to get a great deal on the product for 15 months at the price of 12 months.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Office suite programs since the 90's. I prefer Microsoft over the freeware Openoffice. Have never had a problem with Office programs when it comes to compatibility with other programs. Love the One drive feature and being able to share things with others via One drive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Sharing is work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price , just didn’t like having to share via invite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love Microsoft 365 !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for multiple people with multiple devices. Microsoft couldn’t have made it any easier getting these installed and up and running on our Windows, MacOS and iOS devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when I was able to combine subscriptions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product & the installation was well done with great care. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - have not had any problems with my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistance and instruction to install program was greatly provided.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Pretty much defacto office package...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to say about this iteration of office. I still prefer to purchase software and own it, rather than rent it yearly, but economically, it probably makes sense the more I think about it. I just don't look forward to stacking up yearly/monthly charges if i had my druthers...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Glad we just renewed our subscription!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love My Microsoft 365 Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good price for a quality software subscription! Much cheaper than buying direct from Microsoft!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that all the things I need are in one bundle and includes defender to protect my computer

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Office 365, about what you would expect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It was somewhat involved to switch the license but it did work correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A much needed product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to instal and set up. Great options for more than one account.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Glad.i purchased it. Easy to use. Will purxhase again.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    Life on a cloud, a MS cloud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very difficult to learn to use, since outlook and word are both considerably different than before. If getting help were easier, it would make a big difference.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I don’t care for the price of these programs (or subscriptions), it’s a necessity. Works as expected and no issues so far. To my knowledge, this is a 1 year subscription that will be renewed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      You're exactly right. This subscription can be managed in your Microsoft Account after you download and install it.

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Needed Excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Mac's and Apple products, but the Numbers and Pages software are decades behind. I have a macbook pro and I lived with Numbers for as long as I could, but I finally had to break down and buy Microsoft Office for the Excel. I use Excel at work, and it is just so much more user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using 5 of the 6 available subscriptions. Used for both business and personal. One drive memory very helpful for backup and sharing information. What you put on one drive belongs to you. Excel

    I would recommend this to a friend