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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 11,216 reviews
  • Pros mentioned:
    Compatibility, Price, Software

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I love it. 5 computers, windows or mac or mobile devices. All of the office programs. PowerPoint, Excell, Word etc... Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, makes it easy to transfer information from old computer to new computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price as o purchased the package to use for more than one computer. Great program easy to install and have no experienced any problems using. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Pretty Seamless transition to Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a seamless transition if you're already using Microsoft Products. I was able to move my Office 2019 and 2016 stuff over to 365 without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    what an improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful improvememnt from the office i used to run. It is stable and coordinates wonderfully with my other business software. I dont know how to use all of these crazy programs and functions but my kids do and they are trying to keep pop in the loop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Suite of Microsoft Products.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Microsoft 365 Family of Products. I primarily use Word, Excel, and Powerpoint and all have been very easy to use on my MAC. You can't go wrong with this product and renewal is easy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Cass,

      We appreciate your review. We're glad to hear that you found Microsoft 365 Family easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So glad I made the purchase. Very easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product has proven to be very useful when it comes to word, excel, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Office and more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don't like having to renew each year for the MS suite of tools, it is nice having access to the latest version at all times. Also, OneDrive is nice for keeping backups of old data and photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best is you have a family

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is prefect for the family. We were able to put restrictions on our children computers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hate that I have to pay an annual subscription fee to use this software, it is easy to install and use. And let's be honest, Office software is a must-have these days. If I have a pay every year to have it, then at least I'm happy to get a quality product in return.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for family usage and no headache of uodates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hitch Free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves every member of my family and we are able to share this without any hitches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Define MUST buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can get a subscription for all the computers at my office with this one purchase. I would definitely recommend this product if you need any of the Office products

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your recommendation with us! We're glad that you're enjoying the functionality across all of your devices.

      Tom
      Microsoft Office Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Microsoft bundle for a reasonable price for 6 devices

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family uses office so this really comes in handy for all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to install on multiple devices including my phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal if you like Microsoft office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally prefer Microsoft office and getting a discount With a purchase was very helpful as my one year will be coming up soon so I got a great deal on my upgrade for the next year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this set for my nieces. Who's a junior and sophomore in college and they love it. They love having the access to all the different .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    KTP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use, and easy to share with my family!

    I would recommend this to a friend