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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 11,144 reviews
  • Rated 5 out of 5 stars

    works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locating the item and making the purchase was flawless. The activation was no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 gives me gives me Outlook, Power Point, and Excel, Word--everything I need all in one. I love that I can share it with family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price for families.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 family is a great deal for families. You get access to all office products from almost any device plus a ton of cloud storage for each family member. Worth it! We sign up for it every year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Izzy,

      Thanks for the kind words. We're glad to hear that you are finding Microsoft 365 Family to be a great deal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Charles W

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one product, to be used by family members. Would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download. Easy to use. It meets all my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 for the family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that i can log in anywhere with my account and be able to see my documents without having to go home and get them. also helps with my kids projects/assignments!

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a traditional office product that obviously everyone needs to perform most work functions with. It is a good product. I was disappointed that the product program is only goo for one year. I wish there was a product offered that is good for a lifetime. That would be too logical.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read horror stories with people buying this from Amazon, but put my trust in Best Buy. Very straightforward to install as well as share available licenses. Definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Microsoft plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has up their game with these 365 plan. an absolute must have for students and office workers. the added value of having oneDrive and other apps makes it a great product all around. plus no ads!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good addition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working very well. It is a good addition to me daily work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for a needed item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value here for the whole family to be able to have Microsoft applications. I really like the family option instead of having to purchase the programs individually for each computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides confidence support available at your fingertips. Family very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this product. You won't have good experience using your computer without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value, especially for a household with over two computers in it. Don't like the subscription service as much as outright purchasing in the past, but easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft doesn't disappoint with this product. Using it for a family that needs Word, powerpoint etc. With the suite of programs it is easy to download and multiple users can be added .

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Pretty Seamless transition to Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a seamless transition if you're already using Microsoft Products. I was able to move my Office 2019 and 2016 stuff over to 365 without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good………………………………………………………………………………………………….:::…………/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the Classic

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah - it's the 365 subscription - of course it is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excelent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent price for only extrs $30 over the personal license you get 6 accounts.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT Software Subscription Package

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These days you have to have word processing, spreadsheet, and presentation software to get things done in this electronic age. This Microsoft subscription has everything you need to function in this electronic age and it is a terrific value with the number of people you can share your subscription with and the number of devices you can have the software installed on plus the 1TB of cloud storage on Microsoft's OneDrive. A terrific value!

    I would recommend this to a friend