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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 11,144 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy download, works for the whole family. Received instructions right away.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price, Software

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I love it. 5 computers, windows or mac or mobile devices. All of the office programs. PowerPoint, Excell, Word etc... Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for your computer! Great purchase and best to get at time of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 3 out of 5 stars

    Works well and very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have Office on several devices. I have a Dell desktop, Microsoft Surface Pro 3, Lumia 1520 Windows phone and an iPad now I can use all of this devices to work on projects at home or work. The program work well though the download is more detailed than the online version. The convenience of has been very helpful. As a novice user I’m probably not using the programs to the fullest so there’s a lot to learn. I rated the product as average because I thought the online version would be the same as the download after I purchased Office 365 and it’s not. There is quite a bit of lag and it defiantly is not the same. I’m glad I went with the Home version instead of the Personal version, now I can download the program on all my devices and sync the projects to the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value….will definitely be able to use all six for all the laptops we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product you must have especially if you have college kids or looking for a job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Junior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product, I would recommend to personally I enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Shareable Applications a must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is the type of software option other application companies need to utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hack

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft family product is great but Best Buy did exchange for the product subscription. I need the a business version! I was finally able to use this merchandise that I purchased in December after Best Buy allowed my serial number for my first purchase to be compromised, including using my phone number and making it so I was unable to access Microsoft with my phone number at all!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Liking Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the Family Plan. We get up to 6 people for only $30 more and they dont have to be in same house.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    what an improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful improvememnt from the office i used to run. It is stable and coordinates wonderfully with my other business software. I dont know how to use all of these crazy programs and functions but my kids do and they are trying to keep pop in the loop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Microsoft 365. It’s easy to use and saves so much time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great asset and helps our computer work much better and ease

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP wins!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is for my wife's home office area. It is a superb machine for her needs. She uses Word 11 for basic office type work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Download was Easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential to have and download was easy. Would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAMILY Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for the whole family, so couldn't live without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my computers and easy to use, great for school

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best , you can use it for smart phones also.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up with links to sign up family or friends. It was a great gift for everyone to get all the tools they needed to continue working from home. Great buy and value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're totally on board with giving out 365 Family as gifts! We're glad that you're seeing success using it while working from home!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hate that I have to pay an annual subscription fee to use this software, it is easy to install and use. And let's be honest, Office software is a must-have these days. If I have a pay every year to have it, then at least I'm happy to get a quality product in return.

    I would recommend this to a friend