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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11130 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 11,130 reviews
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    The subscription is a good value for families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been Office users since being at university in the mid 1990s. I've tried Google suites, it's just not for me. When we would buy the "student" version of office, it was once computer and we had to buy the next version every few years. Once we were professionals, we had several devices. This subscription has been the most affordable option to use multiple devices for several family members without spending several hundred dollars for additional licenses and switching to the latest versions of office.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy Family with Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent card, it helps us a lot to carry out activities in our daily lives, my family and I, on our computers, laptops, cell phones, and everything we need on our devices. We bought the annual Microsoft Family Card and it works great for us, thank you Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the entire family cause you never know when you will need some of the programs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MicrosoftOffice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have a program we can share among our family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really easy for senior citizen to install. I have no experience doing this bu was successful on my first attempt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , informative updated technology good product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product! Well worth the money and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING we need to get the task done right at our fingertips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disliked auto linking of all my computers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I disliked the fact that it linked each computer to my cloud desktop files, so each computer regardless if it was mine showed all my personal files on every computer automatically. I had to spend a lot of time unlinking each one and removing my files on each of the computers since they were not all my computers but my kids computers which could be taken almost anywhere and I certainly didn't want my files accessible to anyone they might be around. I would have had personal files as well as business files available for everyone and anyone to get into. This setting should be off when each computer user installed the programs, not automatically on. Otherwise the program is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Family college needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, alsome value, if u need more than 1 cooy buy this package instead

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase that fit my needs. People should try the product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    terry3002

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not completely adjusted to the Microsoft 365 Family, yet. This was a big change from MS Office 2010. It is going to be a learning experience. The biggest problem is Outlook, one day it works and the next day it does not. I have setup MS 365 on three computers. Following the directions from the MS website the setup was very straight forward. At present I would it as a 4 star after some more time (learning/playing according to my wife), I belive it could be rated a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft 365 family. Easy to install and works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    365 for the family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    office 365 convenience for the whole family - on the pc or in the cloud, it just works...

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    Complete Office Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bargain for the office package. All elements are included for 5 PC's and is good for a year at only $99. If you need Word, Excel, Powerpoint, Publisher, Outlook, and Access--it's here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Suite is Sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Microsoft suite for many years. I find the programs rather easy to use and meets the needs I have for writing, displays, spreadsheets and email. I am glad for this product!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 4 out of 5 stars

    2025 start up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good usual Microsoft 365 Word and excel are the ones used most

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Excellence in action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used 365 for many years. I can't recount the improvements, enhancements and additions. What stands out is how intuitive (I guess the new term is organic), well supported, and priced to be attainable to most budgets. If history can be a predictor of future performance then I can't wait to see what tomorrow brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed on all devices. Is very adaptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Family 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product which meets all my needs. Competitive price for up to 6 family. Easy to download and install on my PC. I like the new outlook along with word and excel. Best buy representative was very friendly and helpful.

    I would recommend this to a friend