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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 11,144 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the Microsoft products available through the program

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Office 365 is the way to go

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is the way to go. And able to install office on up to five devices and work with all of my family makes this a great purchase. I would highly recommend purchasing office 365 so that that way you can use it across multiple devices. In the days of Covid and issues with homeschooling… This is an extremely easy way to make work at home possible for a low cost

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microsoft Office bundle. My family successfully applied it over 2 laptops, 1 tablet, 1 iPhone and 2 Android Samsung smart-phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super necessary

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you come from a country where there is no control over the use of intellectual property, it is important to understand that US companies honor their creators. The benefits of paying for the license increase exponentially, and in addition to the technical support that makes your work and time easier.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This is the standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My renewal was up and Best Buy had this on sale and I got an additional $20 off for purchasing a monitor. It is hard to do better than a years worth of Office 365 for $59, It works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've learned to use it. I'm pleased with it. We are happy that it accommodates our family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of changes in the view of the new software. It will take some time to get used to the new functions locations in Excel. Word seems to have less changes. The printing is confusing and takes longer than before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best cloud storage deal in my opinion.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth purchasing just for the 6 terabytes of cloud storage. Not to mention the obvious benefits of Microsoft office.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes doing things so much easier! I have used Microsoft products for years and they continue to improve...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my whole family and im happy with it. Especially now that all the kids are home and doing school from home. This has came in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everday & my kids enjoy it as well. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hooked on Word and Excel.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a desktop on which I use I write and do spread sheets so I'm not sure how much I will use it on the laptop. But if I do any at all I will need it. One can't do without it. We're hooked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great for all the family! Has everything to finish school projects and even work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    update microsoft subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very difficult with the log in because i had already had the soft wear. need more options like add new key if numbers available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This family pack allows up to 6 people to use this software package together with a 1TB of cloud space for storage for each user. Great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but it could be better. The way it shows typing on the screen is not fluid but it has a lot of features. You do have to sign up for a MS account.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cheap way to have Office on 5 workstations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up account is kind of silly, but installing Office is easy and fast. I like I can transfer the license if I have a machine that died. The new Office 2016 is just o.k. Was just getting used to the older version.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cost effective

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the value of money. Sharing it with my family.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Get things done!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program! It allows me to do so many things with my online business and work related things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a family, easy to install, safe, and good price

    I would recommend this to a friend