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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 11,144 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good great and the remaining and all the rest

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    What Can I Say?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not do what I do on my laptop without Office 365.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a program that did all the things I required in one program. This did exactly what I wanted. The salesperson at Best Buy was very helpful in helping me choose this program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good bundle option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for family and friends. Easy to share and manage. The only thing i would like is being able to change the main email attached it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365 Family subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is available in the discounted rate at best buy. I was able to use it for 4 computes so far and I have 2 left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to stay on top of your software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to always have the latest Office software. It is even better that they bundle it with some cloud storage for each user.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're so happy that you're enjoying the cloud storage as part of Microsoft 365 Family! Thanks for sharing your feedback with us.

      Tom
      Microsoft Office Team Microsoft

  • Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    Good overall product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall product, I bought a new Dell laptop and decided to upgrade to Microsoft Office 365 also. Outlook was the most challenging, I like some of the upgrades and am frustrated with some of the others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It gives a lot of different things you can do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have different programs in this Office 365 that you can use at home to keep up with things that are important to you. I make a copy of things I buy so I know what I bought.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great program for work from home users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service to have with any computer you purchase services entire family with what you need to work from home.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for multiple machines (5) per year. I would prefer to have it until I choose to get additional copy but... My wife uses Excel ofter and it is a necessary item for our machines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does everything that it supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What you expect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the office products like you would expect. Installation was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Office anywhere and device..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office has always been the standard. Now I can use it on my smart devices from iPad to android, OS X or Windows. Best part,all my documents are available anytime. My entire family has their own account too!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your in need for Microsoft 365, this is by far a really good price. Bestbuy has the Best Buy’s period. Great to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this. I use for all of my church project! Very satisfied with this product

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on to a new computer. The programs that you already need for day to day stuff. Watch out it is on a Auto-renew.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for all document needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use the program for word documents and excel documents, but the interface is easy to manage and program has numerous bells and whistles to allow you to do anything and everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hassel free way of purchasing MSO 365!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great alternative to the frustrating downloading of many GB of data, or waiting long for dvd installer and all the restarting. I entered the data and was using MSO 365 within 5 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty easy to use once you get familiar with it. It is something u need now to replace the windows app... I have been happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office software I installed to took two tries. However it is installed and working great. I am looking forward to installing it on my other two PCI and my iPAD. I do think the price is to high

    I would recommend this to a friend