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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 11,144 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use most of the programs at work and at home. This package lets my whole family use the same program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best subscription service for PC productivity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service several years running. I love the added benefit of 1TB cloud storage on OneDrive which coordinates well with MS 365.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy and practique… easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for kids laptop, so far no issues was easy to load onto computer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It's a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How work without Microsoft Office? I bought a new Mac Airbook and it was time to renew also other licenses. This package was best deal I found and discounted buying in bundle with computer.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft has great updates

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version is much nicer that the previous version I had on my old computer! I love that I can use this on multiple products also!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad you are loving having Microsoft 365 on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Product and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had to sop using my employment use of Microsoft 365. The tech, Barinia, made the transfer and all went well. Even though I am a semi-mediocre tech person, it was difficult. Geek Squad got the transfer done perfectly. Barinia came to our home and got it all done. Amazing quality work!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, I would recommend this product for Microsoft products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install following directions. Not sure about the BB 'auto renewal' though.. too bad it's a year subscription now...

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for years with three different computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family package that I always love to go for has made my experience and that of my family members awesomely gratifying. Across all my devices, I can confidently make use of the different softwares from power-point to excel, word and many more. It's indeed a smart choice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good program to have. Works fine for family that still goes to school and for my home based work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Program

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the lates things I need and even things I never use It’s user friendly too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    office ans home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Use Microsoft 365 for all computers in my house. Best buy always has this product in store for me to pick up

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Teri,

      We're excited to hear you were able to outfit all of the devices in your home thanks to your new Microsoft 365 Family subscription! Designed to include all of our most-loved and used features, your new suite offers our users the functionality they need to get any job done. We're happy you love it! Thank you for sharing your story with the community. We appreciate your feedback, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for helping us handle our necessary forms, letters, and reports for our business. It is easy to use as well as load onto all the allowed devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the product and very satisfied with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time buying license

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time buying license but with multiple PCs/macs in house made sense. Easy to install. not significant load times. Has been working well and a lot less expensive than buying one time licenses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is excellent to me and my family is love

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly. Time to return back to customer needs to be shorte but a week wasnt so bad. Love your Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    15 months!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 months membership can be used up to 6 devices! Look for the discounted price as you purchase it along with a laptop!

    I would recommend this to a friend